Member Engagement Specialist

Washington State Department of Ecology Washington Conservation Corps; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

Une entreprise californienne à but non lucratif recherche un Spécialiste de l'Engagement des Membres pour soutenir l'engagement de la communauté et l'amélioration des processus. Le candidat idéal aura une forte orientation client, d'excellentes compétences en communication, et sera compétent dans les outils technologiques nécessaires à ce poste. Ce rôle à temps plein offre également une flexibilité avec une opportunité de travail à distance pour les résidents de Californie.

Benefits

Eligible for medical, dental, and vision insurance

Flexible work schedule

Casual and supportive atmosphere

Generous sick and vacation leave

Qualifications

• Expérience en service à la clientèle nécessaire.
• Compétences exceptionnelles en communication verbale et écrite.
• Capacité à travailler dans un environnement flexible à distance.

Responsibilities

• Soutenir les communications quotidiennes avec les membres.
• Améliorer les processus et mettre à jour la base de données.
• Augmenter l'engagement de la communauté avec les programmes et ressources.

Skills

Customer Service

Communication

Multitasking

Technical Proficiency in Office365 and Zoom

Education

High School Diploma or GED

Tools

Office365

Association Management Software

Project Management Software

Job description

Title: Member Engagement Specialist

Classification: Full Time, Salary

Salary: $70,000-80,000 per year DOE

Benefits:

• Eligible for medical, dental, and vision insurance
• Remote position (California residents only)
• Flexible work schedule
• Casual and supportive atmosphere
• Generous sick and vacation leave

California IT in Education (CITE) is seeking a customer service and membership systems champion to support our thriving association. Help drive the success of an organization that’s experienced remarkable growth and is deeply committed to leading, developing, and supporting our members. As the Member Engagement Specialist you will support CITE with day-to-day communication with members, process improvements, database updates, and increase our community’s engagement with CITE programs and resources.

You might be a great fit if you:

• Are a process person, who loves developing systems to scale support and engagement.
• See every interaction as a chance to build lasting member relationships.
• A collaborative team member that can celebrate the teams’ big and little steps towards organizational goals.
• Use technology to track, multitask, and manage your daily work and long-term projects.
• Can thrive in a flexible remote work environment (must be located in California).

California IT in Education (CITE) is a nonprofit professional association serving K-12 technologists in California schools. More information can be found at www.cite.org.

APPLY AT: https://www.cite.org/cite-employment

• High School Diploma or GED
• Solid knowledge of Office365 (Outlook Scheduling and Excel a must), Zoom, Google
• Excellent verbal and written communication skills
• Ability to multitask and perform under tight deadlines
• Customer Service experience
• Use of Association Management Software (preferred)
• Use of Project Management Software (preferred)
• Marketing or Association experience (preferred)