Member Engagement & Growth Manager

Associated General Contractors of Virginia; Lynchburg (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

Associated General Contractors of Virginia (AGCVA) seeks a relationship-driven Member Services Manager to serve as the local face of the association throughout Western Virginia. The role blends business development, member engagement, volunteer leadership, and event management to strengthen relationships, grow membership, and expand AGCVA’s visibility.

This position supports AGCVA’s Roanoke, Central/Lynchburg, and Valley districts, requires regular travel across the region, and involves

Qualifications

• Experience in membership or business development roles.
• Strong relationship-building and networking skills.
• Excellent written and verbal communication, presentation, and facilitation.
• Organizational and project-management abilities to plan events and manage priorities.
• Experience supporting volunteer leaders and decision-making.

Responsibilities

• Recruit new members and maintain an active prospect pipeline through outreach, networking, referrals, district events, and industry relationships.
• Build and maintain strong relationships with current members, identify needs, encourage participation, and support member retention.
• Lead new-member onboarding and connect members with AGCVA benefits, programs, events, and engagement opportunities.
• Serve as staff liaison to assigned District Executive Committees and support volunteer leaders with meeting preparation, priority setting, coordination, decision-making, and follow-through.
• Support district elections, volunteer recruitment, leadership transitions, and recognition efforts.
• Plan and manage district events in collaboration with volunteer leaders and appropriate AGCVA staff.
• Coordinate event logistics, venues, vendors, registration, sponsorship fulfillment, budgeting, and post-event follow-up.
• Attend and manage district events while prioritizing relationship building with members and prospective members.
• Identify local sponsorship opportunities and coordinate sponsorship efforts with AGCVA staff.
• Develop relationships with contractors, industry partners, educational institutions, community organizations, and other regional stakeholders.
• Promote AGCVA’s advocacy, education, safety, workforce development, events, and other member resources.
• Maintain accurate and timely membership, prospect, engagement, and outreach information in AGCVA’s association management system.
• Monitor membership growth, retention, engagement, event performance, and other assigned goals.
• Collaborate across AGCVA departments to connect members with relevant statewide programs, resources, and opportunities.
• Support assigned student chapter development and help connect students with contractors, mentors, internships, career opportunities, and Young Leadership Council engagement.
• Travel regularly throughout the assigned territory and attend occasional early-morning and evening meetings or events.

Skills

Membership development

Business development

Sales

Account management

Community engagement

Event planning

Relationship-building

Job description

Associated General Contractors of Virginia (AGCVA) seeks a relationship-driven Member Services Manager to serve as the local face of the association throughout Western Virginia. The role blends business development, member engagement, volunteer leadership, and event management to strengthen relationships, grow membership, and expand AGCVA’s visibility.

This position supports AGCVA’s Roanoke, Central/Lynchburg, and Valley districts, requires regular travel across the region, and involves