Member Engagement Coordinator

South Carolina Hospital Association; South Carolina; On-site; USD 38,000 - 56,000; Full time

Job summary

The South Carolina Hospital Association is seeking a Member Engagement Coordinator to support the Member Engagement team with meetings, events, communications, database maintenance, and day-to-day coordination. You will help plan and execute events for SCHA, its professional groups, and the SC Physician Alliance (SCPA).

Responsibilities include on-site event support, attendee communications, post-event follow-ups, and database updates in iMIS, with occasional travel within the Carolinas.

Qualifications

• Associate or bachelor’s degree preferred in business, communications, events, hospitality, or related field.
• 2–3 years of admin support, event coordination, customer service, or association work preferred.
• Proficient with Microsoft Office: Outlook, Word, Excel, PowerPoint.
• Experience with database management, virtual meeting platforms, surveys, and registration systems preferred.
• Strong organizational skills and attention to detail; can manage multiple deadlines.
• Excellent written and verbal communication and interpersonal skills.

Responsibilities

• Provide administrative and logistical support for meetings, conferences, and events.
• Assist with event arrangements: venues, catering, A/V, registration, signage, materials, badges.
• Communicate with venues, vendors, speakers to confirm arrangements and needs.
• Prepare event timelines, checklists, budgets, and supporting docs.
• Provide on-site help at meetings/events: registration, setup, materials, attendee support.
• Assist with post-event evaluations, surveys, thank-you notes, attendance tracking, reports.
• Coordinate scheduling for committees, councils, and networking groups.
• Update member information, contact records, distribution lists, rosters in iMIS and other databases.
• Maintain membership lists, meeting schedules, attendance, and communications records.
• Other duties as assigned

Skills

Administrative support

Event coordination

Customer service

Association management

Communication

Organizational skills

Interpersonal skills

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

iMIS database

Registration systems

Virtual meeting platforms

Survey tools

Form-building programs

Job description

SUPERVISOR: Executive Director, SCPA and Member Engagement

QUALIFICATIONS:

• Associate degree or bachelor’s degree in business administration, communications, event management, hospitality, or a related field preferred.
• Two to three years of experience in administrative support, event coordination, customer service, association management, or a related field preferred.
• Proficiency in Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.
• Experience with database management, virtual meeting platforms, survey tools, registration systems, and form-building programs preferred.
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments and meet deadlines.
• Excellent written and verbal communication and interpersonal skills.

BASIC FUNCTION:

The Member Engagement Coordinator provides support to the Member Engagement team, including assistance with meetings, events, communications, database maintenance, and day-to-day coordination activities. This position supports the planning and execution of events and meetings for the South Carolina Hospital Association (SCHA), its professional groups, and the SC Physician Alliance (SCPA).

DUTIES:

• Provide administrative and logistical support for meetings, conferences, educational programs, networking events, and other activities sponsored by SCHA, its professional groups, and SCPA.
• Assist with event arrangements, including venues, catering, audiovisual needs, registration, signage, meeting materials, and attendee communications and badges.
• Communicate with venues, vendors, speakers, and other event partners to confirm arrangements and address logistical needs.
• Assist with preparing event timelines, checklists, budgets, and supporting documentation.
• Provide on-site assistance at meetings and events, as needed, including registration, room setup, materials distribution, and attendee support.
• Assist with post-event evaluations, surveys, thank-you communications, attendance tracking, and follow-up reports.
• Coordinate scheduling and administrative details for professional groups, committees, councils, and networking groups.
• Update and maintain accurate member information, contact records, distribution lists, group rosters, and leadership records in iMIS and other supporting databases.
• Maintain professional group membership lists, meeting schedules, attendance records, and communication records.
• Other duties as assigned

SPAN OF SUPERVISION: None

PHYSICAL DEMANDS AND OTHER REQUIREMENTS: This is an in-office position and candidates must be located in the Midlands of South Carolina. This position will also be required to attend in-person SCHA meetings and do some minimal travel, primarily within the Carolinas.