Member Concierge & Shopping Specialist

Sam's East, Inc.

Woodbridge (VA)

On-site

USD 26,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart in Woodbridge, VA is seeking team members to develop and support Membership by informing customers about Membership benefits, promoting the value of Walmart products and services, processing Memberships upgrades and credit accounts, and participating in sales and marketing events.

The role also involves providing Member service, handling orders (pull and fulfill) including packing and palletizing, and ensuring accurate invoices while maintaining safety and compliance with company

Responsibilities

Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services.
Processing Membership upgrades and credit accounts.
Participating in sales and marketing events.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items.
Ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns.
Complies with company policies, standards of ethics and integrity; promotes Walmart values and a culture of belonging.