Member Concierge & Shopping Specialist

Sam's East, Inc.; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Education benefits

Job summary

Sam's East, Inc. is seeking a team member to assist Members with benefits, upgrades, and purchases at our Virginia Beach location. You will support sales events, ensure safety protocols, and help maintain accurate orders and invoices.

The role emphasizes customer service and accurate handling of merchandise. The position involves processing memberships and credit accounts, pulling and packing items, and ensuring a positive shopping experience for Members and guests.

Qualifications

• Customer service experience and communication skills.
• Ability to follow safety procedures and policies.
• Ability to assist customers with purchasing decisions and product information.

Responsibilities

• Help members with membership benefits and upgrades.
• Process memberships, upgrades, and credit accounts.
• Assist in sales events and meet membership goals.
• Perform safety checks and follow forklift procedures.
• Prepare and pull orders, scan items, and wrap pallets for delivery.

Skills

Customer service

Safety compliance

Order processing

Sales support

Tools

Barcode scanner

Job description

Sam's East, Inc. is seeking a team member to assist Members with benefits, upgrades, and purchases at our Virginia Beach location. You will support sales events, ensure safety protocols, and help maintain accurate orders and invoices.

The role emphasizes customer service and accurate handling of merchandise. The position involves processing memberships and credit accounts, pulling and packing items, and ensuring a positive shopping experience for Members and guests.