Member Concierge & Fulfillment Specialist

Sam's West, Inc.; Tulsa (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

PTO

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Short-term disability

Long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy reimbursement

Live Better U education program

Job summary

Sam's West, Inc. is seeking a Member Services Associate in Tulsa, OK.

You will develop and support Membership by providing information on benefits, promoting Walmart products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to meet membership goals. You will uphold safety standards, complete order fulfillment such as Fax 'n Pull and Click 'n Pull, assist customers with purchases, resolve concerns, and follow open door ethics

Qualifications

• Customer service experience preferred.
• Ability to upsell memberships and services.

Responsibilities

• Assist members by providing information on membership benefits and product promotions.
• Process memberships, upgrades, and credit accounts accurately.
• Fulfill orders and manage daily tasks with attention to detail and accuracy.
• Uphold safety standards and report hazards or unsafe conditions promptly.

Skills

Customer service

Job description

Sam's West, Inc. is seeking a Member Services Associate in Tulsa, OK.

You will develop and support Membership by providing information on benefits, promoting Walmart products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to meet membership goals. You will uphold safety standards, complete order fulfillment such as Fax 'n Pull and Click 'n Pull, assist customers with purchases, resolve concerns, and follow open door ethics