Member Banking Teller - Cash & Customer Care Pro

Indiana Members Credit Union; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana Members Credit Union is seeking a Teller to serve as the primary contact for members, handling deposits, withdrawals, payments and other transactions with accuracy and security.

You will balance cash drawers daily, process checks and payments, and assist with night and ATM deposits in a busy retail branch. The role requires strong English, excellent customer service, and strict confidentiality.

Qualifications

• High school diploma or GED required.
• Previous cash handling and customer service experience preferred.
• Ability to follow security and regulatory procedures.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.

Responsibilities

• Process member transactions: deposits, withdrawals, payments, money orders and checks.
• Access safe deposit boxes when applicable.
• Balance cash drawer daily.
• Help with night deposits and ATM deposits and end-of-day duties.
• Open/close accounts and issue debit cards.
• Communicate with back-office teams and handle member requests.
• Assist with cross-selling of products.
• Maintain cash handling security and compliance.
• Assist with branch duties like stocking and cleaning.

Skills

Fluent English

Basic computer skills

Attention to detail

Excellent interpersonal skills

Customer service experience

Confidentiality

Education

High school diploma or GED

Tools

Core banking system

CRM software

Imaging tools

Job description

Indiana Members Credit Union is seeking a Teller to serve as the primary contact for members, handling deposits, withdrawals, payments and other transactions with accuracy and security.

You will balance cash drawers daily, process checks and payments, and assist with night and ATM deposits in a busy retail branch. The role requires strong English, excellent customer service, and strict confidentiality.