Member Assist Cart Attendant

Sam's Club; Plano (TX); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Paid time off benefits including PTO

Live Better U education benefit program providing full tuition coverage

Job summary

A leading retail organization is seeking a Member Assist Cart Attendant in Plano, Texas, to provide exceptional customer service and maintain a well-kept environment. Ideal candidates excel in fast-paced settings, prioritize member satisfaction, and contribute positively to the shopping experience. This part-time role offers a range of health benefits and a supportive work environment.

Qualifications

• Ability to thrive in fast-paced environments.
• Strong multi-tasking skills.
• Capacity to stand for long periods while assisting members.

Responsibilities

• Ensure members have a positive shopping experience.
• Maintain cleanliness of the parking lot and carts.
• Provide exceptional customer service and assist members as needed.

Skills

Customer Service experience

Job description

Member Assist Cart Attendant – Sam’s Club

Base pay: $16.00/hr - $23.00/hr

Job Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• You thrive in fast‑paced environments
• You’re a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area
• Ensuring club pick‑up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies
• Maintaining safety of facility according to company policies by conducting safety sweeps; following procedures for handling merchandise; correcting and reporting unsafe situations to management
• Providing member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies; utilizing cash registers; locating and organizing merchandise;
• Organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies; maintaining parking lot cleanliness
• Complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; applying these in executing business processes and practices
• Completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; adapting to and learning from change, difficulties, and feedback

Preferred Qualifications

• Customer Service experience

Benefits

• Health benefits including medical, vision and dental coverage
• Financial benefits including 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
• Live Better U education benefit program offering full tuition coverage for qualified associates

Employment Details

• Seniority level: Entry level
• Employment type: Part‑time
• Job function: Management and Manufacturing
• Industry: Retail
• Primary Location: 301 Coit Rd, Plano, TX 75075-5711, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.