Member Assist Cart Attendant

Sam's Club; Gurnee (IL); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

A retail membership club in Gurnee is seeking a part-time Member Assistant. This entry-level role involves engaging with members, assisting with purchases, and maintaining the cleanliness of the parking area. Candidates should enjoy multitasking and working in a fast-paced environment. The pay ranges from $17.00 to $24.00 per hour, and various health benefits are offered.

Qualifications

• Ability to provide member-friendly service.
• Capacity to multitask in a fast-paced environment.
• Willingness to stand for long periods.

Responsibilities

• Assist members with purchases and loading vehicles.
• Ensure safety and cleanliness of the facility.
• Process member transactions using cash registers.

Skills

Member service

Communication skills

Problem-solving

Job description

Overview

Position: Member assistant – cart attendant (Sam’s Club). You help shape our members’ shopping experience by providing a positive first and last impression, assisting with purchases, keeping the parking area and carts ready, and helping members load their vehicles.

The role is active, requires being on your feet, and involves working in various weather conditions. You will engage with members to ensure a well-kept environment and a great member experience.

Base pay range

$17.00/hr - $24.00/hr

What you’ll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures items are selected and packaged according to company policies; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; promotes the company’s products and services.

Maintains safety of facility according to company policies by conducting safety sweeps; follows procedures for handling merchandise; reports unsafe situations to facility management.

Provides member service by acknowledging the member and identifying needs; assists with purchasing decisions; processes member purchases; assists with payments according to policies for different membership and payment types; uses cash registers to assist with transactions; locates and organizes merchandise; zones designated areas; resolves member issues; maintains availability of carts/flatbeds; assists with transporting items; uses cart retrieval equipment per policy; maintains parking lot cleanliness.

Complies with policies, procedures, and standards of ethics by applying related action plans; following the Open Door Policy; and integrating these into business processes.

Completes work assignments by using policies, data, and resources; collaborates with managers, co-workers, customers, and partners; identifies priorities and deadlines; communicates progress; seeks improvements and adapts to change and feedback.

Benefits: Health (medical, vision, dental), 401(k), stock purchase, company-paid life insurance, PTO/paid time off (varies by classification and tenure), and other benefits. Live Better U is a company-paid education benefit program for associates.

Other information: The hourly wage range is $17.00 to $24.00. Additional compensation may include premiums in certain circumstances. Eligibility and specific plan terms apply; benefits are subject to change. For information about benefits and eligibility, see One.Walmart at bit.ly/3iOOb1J.

Qualifications

Minimum Qualifications and Preferred Qualifications are determined per role. The description includes the following expectations for a member-friendly, fast-paced environment; the role may require standing for long periods and multitasking to support members.

Senior/Employment details

Seniority level: Entry level • Employment type: Part-time • Job function: Management and Manufacturing • Industries: Retail

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job.