Member Assist Cart Attendant

Sam's Club; Bristol (TN); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off and parental leave

Job summary

A leading retail company is seeking a Member Assist Cart Attendant to ensure an excellent shopping experience for members in Bristol, TN. Responsibilities include maintaining a clean parking lot, assisting with purchases, and providing member service. The position offers competitive pay ranging from $16.00 to $23.00 per hour along with health and financial benefits including medical coverage and a 401(k).

Qualifications

• Ability to thrive in fast-paced environments.
• Strong multi-tasking skills with a focus on member satisfaction.
• Willingness to stand for long periods of time while assisting members.

Responsibilities

• Maintain a well-kept parking lot and ensure carts are available.
• Provide exceptional customer service and assist with purchasing decisions.
• Inform members about order statuses and handle merchandise safely.

Skills

Fast-paced environment adaptability

Multi-tasking

Customer service focus

Problem solving

Job description

Overview

Join to apply for the Member Assist Cart Attendant role at Sam's Club.

Base pay range: $16.00/hr - $23.00/hr. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

The member assist – cart attendant role focuses on ensuring a well-kept parking lot, helping members with their purchases, ensuring carts are ready and available, and assisting members loading their vehicles to create a great member experience. You will be on your feet and on the go in all weather as you support members throughout their shopping experience.

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

What you’ll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options when needed; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; promotes the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; handles merchandise per procedures; reports unsafe situations to facility management.

Provides member service by acknowledging members and identifying needs; assists with purchasing decisions; processes member purchases; assists with payments according to company policies and procedures for different membership and payment types; uses cash registers; locates and organizes merchandise; zones designated areas; resolves member issues; maintains availability of carts/flatbeds; assists with transporting items; uses cart retrieval equipment; maintains parking lot cleanliness.

Complies with company policies, procedures, and ethics; follows Open Door Policy and applies these in business processes.

Completes work assignments by using policies, data, and resources; collaborates with managers, co-workers, customers and partners; identifies priorities and deadlines; communicates progress; seeks improvements and adapts to change and feedback.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO available for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment.

Other information: eligibility and details may apply. For information about benefits, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $16.00 to $23.00. Additional compensation may include premiums based on schedule, facility, season, or work performed.

Notes

Minimum Qualifications and Preferred Qualifications sections are listed in the original posting as placeholders. If none are listed, there are no minimum or preferred qualifications provided here.

Location: Market Center, Bristol, VA 24202-5963, United States. Walmart and its subsidiaries are committed to a drug-free workplace.