Member Assist Cart Attendant

Sam's Club; San Antonio (TX); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental

401(k) and stock purchase options

Company-paid life insurance

Paid time off benefits

Education benefits including tuition reimbursement

Job summary

A leading retail warehouse club in San Antonio is seeking a Member Assist Cart Attendant to enhance the shopping experience through excellent customer service. Responsibilities include assisting members, maintaining a clean environment, and ensuring carts are available. Ideal candidates thrive in fast-paced settings and are committed to customer satisfaction. Join us to make every member interaction positive and impactful.

Qualifications

• Ability to thrive in fast-paced environments.
• Capable of standing for long periods while assisting members.
• Problem solver with a focus on member satisfaction.

Responsibilities

• Maintain cleanliness of the parking lot and shopping area.
• Assist members with purchases and loading vehicles.
• Provide exceptional customer service and address concerns.

Skills

Customer service

Problem solving

Multi-tasking

Positive attitude

Job description

Overview

Join to apply for the Member Assist Cart Attendant role at Sam's Club.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Position summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

What you’ll do

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

How you’ll make an impact

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

Key responsibilities

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information is designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do next

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits and compensation

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart at https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $16.00 to $23.00

Minimum qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Location

Primary Location: 2530 Marshall Road, San Antonio, TX 78259-0000, United States of America