Member Advisor - Staunton & Augusta County

Dupont Community Credit Union; Waynesboro (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical and dental insurance

Life and disability insurance

Pension plan

401k with employer match

Paid time off

Job summary

Dupont Community Credit Union in Waynesboro, VA is hiring for a full-time clerical position. You will perform member service transactions, open accounts, promote banking services, and support the branch team to deliver an outstanding member experience.

The role emphasizes customer service, relationship-building, and knowledge of banking products. Salary is hourly, with benefits including health coverage and retirement plans, and starting salary is determined by experience.

Qualifications

• Strong passion for service.
• Ability to transform service experiences into relationships.
• Joy for helping people and interacting with others.
• Ability to adapt to fast paced, changing environments.
• Ability to work as part of a team to promote an efficient and effective workflow.
• Excellent communication skills and a desire to develop and grow in their career.

Responsibilities

• Complete a variety of member service transactions and financial transaction requests while carefully matching the right products and services to meet the needs of each individual member.
• Build consultative relationship skills.
• Learn advanced banking product knowledge.
• Open and set up new accounts and consumer/business lending principals.
• Educate members and promote the use of alternative service delivery channels and services.
• Actively assist the branch team in creating a meaningful member experience.

Skills

Customer service

Communication skills

Teamwork

Adaptability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Waynesboro, VA, US

2 days ago Requisition ID: 1449

Salary Range: $20.12 To $26.11 Hourly

Continue to build your career with a progressive, stable, and growing organization!

DuPont Community Credit Union (DCCU); is currently seeking enthusiastic and driven individuals to join our Staunton & Augusta County locations. If you have a passion for serving others to help them achieve their financial goals, then this may be the perfect position for you!

What You’ll have the Opportunity to do:

• Complete a variety of member service transactions and financial transaction requests while carefully matching the right products and services to meet the needs of each individual member


• Build consultative relationship skills


• Learn advanced banking product knowledge


• Open and set up new accounts and consumer/business lending principals


• Educate members and promote the use of alternative service delivery channels and services


• Actively assist the branch team in creating a meaningful member experience


• Assist with a variety of transactions and service offerings including funds transfers, withdrawals and deposits, cashing checks, loan payments and verification of available funds

What You’ll Bring to the Table

• Strong passion for service


• Ability to transform service experiences into relationships


• Joy for helping people and interacting with others


• Ability to adapt to fast paced, changing environments


• Ability to work as part of a team to promote an efficient and effective workflow


• Excellent communication skills and a desire to develop and grow in their career

What We Bring to the Table

• Meaningful work that is highly impactful to the membership and community.


• Opportunities for development and career growth.


• Excellent working conditions, work hours, and work-life balance.


• Community involvement opportunities.


• Compensation and benefits:

DuPont Community Credit Union offers a competitive starting salary range of $20.12 to $26.11 in addition to an excellent benefits package including medical and dental insurance, life and disability insurance, pension plan, 401k with employer match, and generous paid time off. Starting salary placement in the range will be determined based on the candidate’s experience, qualifications, and skills.

Who We Are

Founded in 1959, DCCU isa financial leader in the Shenandoah Valley, currently serving over 123,000 members, with over $2 Billion in Assets. At DCCU, we go beyond transactions and truly want to help our members achieve financial success by aligning them with the right products and services to help make a difference in their lives. This is a great opportunity to join a well-respected and growing financial institution offering meaningful work that impacts our community.

At DuPont Community Credit Union our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We are an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.