Meetings & Events Manager

Montage International; San Diego (CA); Vor Ort; USD 75.000 - 80.000; Vollzeit

Zusammenfassung

Montage International in San Diego seeks a seasoned Manager of Meetings and Events to oversee group assignments from the Sales Department, monitor contracts for guest room blocks, meeting space, F&B, and concessions, and act as a business partner aligned with the company’s goals, mission, and values.

The role works with the Sales and Events teams to forecast revenues, review bills, and enforce deadlines while coordinating with culinary and catering teams to ensure flawless events and high guest

Qualifikationen

• High school diploma or equivalent required.
• 3-5 years’ experience in Event Management or Conference Services.
• Luxury hotel experience strongly preferred.
• Extensive knowledge of entertainment market.
• Bachelor’s Degree required.
• Delphi and Opera experience, cloud-based experience preferred.
• Extensive knowledge of F&B products and service.
• Knowledge of meeting room capacities and AV setup.
• Basic math skills for accurate billing.
• Clear English communication in speaking, reading, and writing.

Aufgaben

• Maintain strong client relations and ensure conference specifications are communicated and executed for a successful meeting experience.
• Monitor and manage room blocks and meeting space according to contract and client needs to maximize hotel revenue.
• Review contracts and notices, validate with client, and enforce deadlines to optimize space usage.
• Distribute Conference Resume and BEOs ahead of events and communicate changes to hotel departments.
• Collaborate with Culinary team on catering events and banquets.
• Help establish SOPs for the conference service department with the Director of Catering.
• Accurately forecast group room and F&B revenues within a 5% variance.
• Coordinate site visits, plan meetings for upcoming groups and affiliate business.
• Support Sales and Events team and review client bills for accuracy and timeliness.
• Handle cancellations/attrition charges and communicate feedback per hotel guidelines.

Kenntnisse

English proficiency

Communication skills

Ausbildung

High school degree or equivalent

Bachelor’s degree

Tools

Delphi

Opera

Excel

Word

PowerPoint

Outlook

Jobbeschreibung

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Summary

The Manger of Meetings and Events will be responsible for managing, coordinating, and executing group assignments turned over by the Sales Department. The focus of the role will be to monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments. Distribute BEOs for group and affiliates 14 days prior to events.
• Work extensively with the Culinary team on executing catering events and banquets.
• Work with Director of Catering to establish best practices and SOP’s for conference service department.
• Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes. Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
• Support the Sales and Events team in
• Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business. Compile any cancellation/attrition charges for the group. Send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines.
• Perform other functions as required and directed.

Qualifications

• High school Degree or equivalent education
• 3-5 years’ previous experience in Event Management or Conference Services
• Luxury hotel experience strongly preferred
• Extensive knowledge of entertainment market
• Bachelor’s Degree
• Delphi and Opera experience, cloud-based experience preferred
• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
• Possess basic math skills and have the ability to accurately handle billing
• Ability to communicate clearly and speak, read, write and understand English eloquently
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates; use of these senses will occur on a constant basis.

The pay scale for Meeting & Events Manager, Catering Sales is $75k - $80k.

The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.