MedTech QMS Complaints Lead for Global Implementations

Veeva Systems; Minneapolis (MN); Hybrid; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

A leading cloud technology company is seeking an experienced consultant to lead MedTech Complaints implementations. The role requires 8+ years of experience in GMP systems, with a strong understanding of FDA and EU regulations. Responsibilities include leading QMS implementations and customer liaison management, all while providing an opportunity to work flexibly either from home or in the office. This position offers a competitive salary range of $80,000 to $200,000, along with additional benefits.

Qualifications

• 8+ years of experience in GMP Systems ownership or Software Consulting.
• Strong understanding of FDA, EU MDR/IVDR requirements.
• Proven ability to work both independently and in teams.

Responsibilities

• Lead implementation workstreams for Veeva’s MedTech Quality Management solutions.
• Analyze and guide customers in adopting best practices post-implementation.
• Manage communication between implementation teams and customer stakeholders.

Skills

GMP Systems ownership

Complaints Management for Medical Device

Communication skills

SaaS understanding

Creative problem-solving

Tools

Veeva Vault

ISO 13485

FDA Regulations

Job description

A leading cloud technology company is seeking an experienced consultant to lead MedTech Complaints implementations. The role requires 8+ years of experience in GMP systems, with a strong understanding of FDA and EU regulations. Responsibilities include leading QMS implementations and customer liaison management, all while providing an opportunity to work flexibly either from home or in the office. This position offers a competitive salary range of $80,000 to $200,000, along with additional benefits.