Remote MedTech QMS Complaints Lead Consultant

Veeva Systems; United States; Remote; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance.

Flexible PTO and company paid holidays.

Retirement programs.

1% charitable giving program.

Job summary

Veeva Systems is seeking an experienced MedTech Complaints Consultant to lead implementations for our global clients. This role involves reviewing business processes, managing customer communication, and guiding teams in QMS Complaints implementations.

The ideal candidate will have 8+ years of experience in GMP systems and a strong background in complaints management. You will work flexibly, allowing you to choose your ideal work environment, whether at home or in the office.

Qualifications

• 8+ years of experience in GMP Systems ownership or software consulting.
• 5+ years of experience in complaints management for medical devices.
• Strong understanding of FDA, EU MDR/IVDR requirements.

Responsibilities

• Lead QMS Complaints implementation workstreams at customers.
• Review and analyze customer business processes to identify gaps.
• Guide customers in adopting Vault and best practices for success.

Skills

GMP Systems ownership

Complaints management for medical devices

Understanding of FDA, EU MDR/IVDR

Problem-solving in fast-moving environments

Excellent communication skills

Education

8+ years of experience in related fields

Tools

Veeva Vault

SaaS

Job description

Veeva Systems is seeking an experienced MedTech Complaints Consultant to lead implementations for our global clients. This role involves reviewing business processes, managing customer communication, and guiding teams in QMS Complaints implementations.

The ideal candidate will have 8+ years of experience in GMP systems and a strong background in complaints management. You will work flexibly, allowing you to choose your ideal work environment, whether at home or in the office.