MedTech Field Service Technician - On-Call

IQVIA; Carlsbad (CA); On-site; USD 43,000 - 48,000; Part time

Job summary

IQVIA MedTech is seeking a Field Service Technician to troubleshoot, repair, and update automated medication dispensing systems in clinical settings. The role is on-call, ~20–25 hours per week, with travel to local sites and occasional after-hours support.

Training is provided and compensated. Candidates should have electronics/mechanics troubleshooting skills, healthcare or field service experience, and the ability to pass hospital credentialing including immunizations.

Qualifications

• Must have intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems.
• Experience as a military technician, computer technician or other complex electronics technician preferred.
• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial.
• Strong communication skills and ability to provide exceptional customer support.
• Must be able to push, pull, stoop, bend, and lift up to 70 lbs.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
• Position may/will require up to date immunizations.

Responsibilities

• Troubleshoot and repair existing devices and document activities.
• Replace hardware parts, plus software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and is paid.

Skills

Troubleshooting

Customer support

Communication

Independent work

On-call readiness

Education

A+ certification

Job description

IQVIA MedTech is seeking a Field Service Technician to troubleshoot, repair, and update automated medication dispensing systems in clinical settings. The role is on-call, ~20–25 hours per week, with travel to local sites and occasional after-hours support.

Training is provided and compensated. Candidates should have electronics/mechanics troubleshooting skills, healthcare or field service experience, and the ability to pass hospital credentialing including immunizations.