MedSpa Client Growth & Conversion Specialist

Princeton Medspa Partners LLC; Tucson (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A medical aesthetics firm in Tucson is seeking a Client Growth Specialist to manage client engagement and drive revenue. This entry-level position requires at least 2 years of experience in customer service or sales, focusing on proactive outreach and high-quality client communication. The ideal candidate will monitor lead management while ensuring a personalized experience. Excellent communication skills are crucial, alongside the ability to discuss wellness and cosmetic treatments. The role is in-office, Monday to Friday, 9-5 pm.

Qualifications

• 2+ years of experience in customer service or sales environment preferred.
• Experience with outbound calling and appointment setting is strongly preferred.
• Comfortable discussing wellness and cosmetic procedures.

Responsibilities

• Serve as the first point of contact for new inbound leads and outbound follow-up.
• Drive higher consultation show and close rates through consistent follow-up.
• Maintain accurate client records in the CRM/EMR system.

Skills

Customer service experience

Sales skills

Verbal communication

Detail-oriented organization

Multitasking ability

Education

High school diploma or equivalent

Tools

Appointment booking software

Job description

A medical aesthetics firm in Tucson is seeking a Client Growth Specialist to manage client engagement and drive revenue. This entry-level position requires at least 2 years of experience in customer service or sales, focusing on proactive outreach and high-quality client communication. The ideal candidate will monitor lead management while ensuring a personalized experience. Excellent communication skills are crucial, alongside the ability to discuss wellness and cosmetic treatments. The role is in-office, Monday to Friday, 9-5 pm.