Medium Voltage Service Account Manager - Houston, TX

Upgrade Resources; Houston (TX); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision insurance

Annual bonus program

Life insurance

Disability insurance

Pre-tax flexible spending plans

Paid parental leave

Paid holidays, vacation, and personal

Company laptop, tablet, phone

Fuel and Toll Reimbursement

Training and professional development

Path for advancement into senior and

Job summary

Upgrade Resources in Houston, TX seeks a Medium Voltage Service Account Manager to lead sales, estimating, and production management for MV service work in the Houston market.

You will build long-term customer relationships, pursue new accounts, and grow the department by training and coordinating the technician team, ensuring jobs are staffed, priced, and delivered to meet margin targets.

Qualifications

• Experience in electrical service sales, estimating, or account management.
• Knowledge of medium voltage distribution, switchgear, and industrial power systems.
• Proven people, process, and performance management skills.
• Budgeting, forecasting, and customer acquisition experience.
• Labor tracking, job cost, and scheduling skills.
• Excellent written and verbal communication skills.
• Texas Journeyman or Master Electrician license preferred.
• Established Houston industrial/commercial customer relationships a plus.
• Valid driver's license.

Responsibilities

• Drive sales, estimating, and production management for medium voltage and industrial service work to meet or beat margin.
• Develop and maintain long-term relationships with service customers.
• Pursue new customers along vertical lines, including manufacturing, industrial, healthcare, and property management.
• Support business development efforts on new leads and proposals.
• Prepare accurate estimates, budgets, and forecasts for service projects.
• Track labor, material, and job cost and correct course when performance drifts.
• Recruit, train, supervise, and motivate technicians in the department.
• Maintain schedule and deadline performance across all active service jobs.
• Serve as the customer's primary point of contact from proposal through completion and collection.

Skills

Electrical service sales

Estimating

Account management

Relationship development

Budgeting/Forecasting

Labor tracking/Scheduling

Written/verbal communication

Driver's license

Job description

Job Title: Medium Voltage Service Account Manager - Houston, TX

Location: Houston, TX - Office and field

Employment Type: Full-Time

Salary: $150,000 - $175,000 Annually + Performance bonus

Company Introduction

This opportunity is with one of the largest open-shop electrical contractors in Texas, ranked among the top 10 electrical contractors in the state, with a 30+ year track record and expanding operations across Oklahoma. The company's expertise spans nearly every corner of electrical construction, from design-build and industrial work to large-scale healthcare, aviation, education, and data center projects, and it has built a reputation with general contractors for precision, reliability, and on-time delivery.

The company runs one of the strongest VDC/BIM departments in the state, producing shop drawings to a rigorous LOD 400 detail level and coordinating directly with an in-house prefabrication department to speed up field installation and reduce on-site labor. The virtual design team averages well over a decade of electrical industry experience, and the department fosters a detail-oriented, collaborative culture built on clear communication and dependable delivery.

Role Overview

The Medium Voltage Service Account Manager owns the sales, estimating, and production management of medium voltage and industrial service work in the Houston market, with accountability for meeting or beating margin targets. The role builds and holds long-term customer relationships, pursues new accounts along vertical lines, and supports business development on incoming leads.

Just as important, this person grows the department. The Account Manager trains, supervises, and motivates the technician team, maintains schedule and deadline performance, and makes sure every job is staffed, priced, and delivered the right way.

Core Responsibilities

• Drive sales, estimating, and production management for medium voltage and industrial service work to meet or beat margin
• Develop and maintain long-term relationships with existing service customers
• Pursue new customers along vertical lines, including manufacturing, industrial, healthcare, and property management
• Support business development efforts on new leads and proposals
• Prepare accurate estimates, budgets, and forecasts for service projects
• Track labor, material, and job cost and correct course when performance drifts
• Recruit, train, supervise, and motivate technicians in the department
• Maintain schedule and deadline performance across all active service jobs
• Serve as the customer's primary point of contact from proposal through completion and collection

Required Background

• Proven experience in electrical service sales, estimating, or account management
• Working knowledge of medium voltage distribution, switchgear, and industrial power systems
• Demonstrated people, process, and performance management skills
• Strong budgeting, forecasting, and customer acquisition experience
• Strong labor tracking, job cost, and scheduling skills
• Excellent written and verbal communication skills
• Texas Journeyman or Master Electrician license preferred
• Established customer relationships in the Houston industrial or commercial market a plus
• Valid driver's license

Compensation & Perks

• Competitive salary based on experience
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Annual bonus program based on performance, achievement, and company profitability
• Term life, AD&D, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Company laptop, tablet, phone
• Fuel and Toll Reimbursement
• Training and professional development opportunities
• Path for advancement into senior and leadership roles