Medication Management Specialist: Care Team Focus

experiencedAlliedHealth; Fort Wayne (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

Parkview Health in Fort Wayne, IN, is seeking a Medication Management Specialist to assist patients with refills, education, and medication management within a centralized refill group. You will use Epic EMR to document activities and coordinate with care teams to ensure safe medication management.

The role requires Indiana Pharmacy Technician licensure, a high school diploma or GED, and at least one year of pharmacy experience; strong communication and teaching skills are essential.

Qualifications

• High school diploma or GED required; Pharmacy Technician Training program completed.
• Indiana Board of Pharmacy Tech license or current Indiana license as Tech/Intern; addendums may apply.

Responsibilities

• Answer telephone refill requests and process electronic medication refills.
• Collaborate with healthcare teams via telephone encounters and EMR.
• Review patient records in EMR and follow medication refill protocols.
• Schedule clinic appointments with primary care or specialty providers.
• Aim for first-call resolution of patient requests.

Skills

Verbal communication

Teaching

Typing

Computer skills

Phone communication

Education

High school diploma

Pharmacy Technician Training

Tools

Epic EMR

Job description

Parkview Health in Fort Wayne, IN, is seeking a Medication Management Specialist to assist patients with refills, education, and medication management within a centralized refill group. You will use Epic EMR to document activities and coordinate with care teams to ensure safe medication management.

The role requires Indiana Pharmacy Technician licensure, a high school diploma or GED, and at least one year of pharmacy experience; strong communication and teaching skills are essential.