Medication History Technician

Danbury Hospital; Danbury (CT); On-site; USD 25,000 - 47,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision Coverage

Health Savings Account (HSA)

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Northwell Health is recruiting a Medication History Technician to obtain comprehensive patient med histories and pull external history from pharmacies using EMR tools. Under pharmacist supervision, you will interview patients and family to ensure accurate records are captured.

The role requires a high school diploma, CT NY licenses, and PTCB certification within a year, with preferred retail experience and strong computer skills for multitasking in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience.
• PTCB certification within 1 year.
• License as a Registered Pharmacy Technician.
• Connecticut Department of Consumer Protection license within 30 days for CT roles; NY Board of Pharmacy license within 6 months.
• Retail pharmacy technician experience desired; computer skills and ability to multi-task.

Responsibilities

• Obtain and clarify patients' home medication list (prescription, OTC, herbal).
• Return bottles to patient/family after transcription of information.
• Respond to nurses, physicians, pharmacists, or others to manage and follow up on med history.
• Obtain patient allergies and intolerances and document in EMR with symptoms, reactions, and severity.
• Direct and triage questions from patient/family to appropriate caregiver.
• Identify and participate in ongoing QA to ensure accurate med history.
• Fulfill compliance responsibilities for the position.
• Perform other duties as assigned.

Skills

Retail pharmacy experience

Computer literacy

Multi-tasking

Education

High School Diploma or equivalent

PTCB Certification

Licensed Pharmacy Technician (CT NY)

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

Under the supervision of a pharmacist, the medication history technician (MHT) will obtain medication histories through interviews with patient/family/care partner. The MHT will use available technology to pull in external full history from patients pharmacies.

Responsibilities:

• Obtains and clarifies patients home medication list including prescription, OTC, and herbal products. Any bottles brought in will be promptly returned to patients family/care partner after all important information has been transcribed.
• Responds to nurses, physicians, pharmacists, or other requested to appropriately manage, triage, and ensure follow‑up in a timely manner regarding med history information.
• Obtains patients allergies & intolerances and communicates to appropriate caregiver for proper documentation into the electronic medical record (EMR) including symptoms, reactions, and severity.
• Directs, triages, and communicates to appropriate caregiver all questions and inquiries from patient/family/care partner that are outside the scope of the MHT.
• Identifies and participates in ongoing quality assurance and improvement process to ensure an appropriate med history list is obtained.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education Skills Experience:

• Required: High School Diploma or equivalent.
• Minimum Experience: 1 year
• PTCB Certification within in 1 year
• License: Registered Pharmacy Technician
• Within in 30 days with Connecticut Department of Consumer Protection for those working in CT. Within in 6 months with Board of Pharmacy for those working in NY.
• Desired: Retail pharmacy Technician experience. Computer skills, ability to multi‑task and work independently.

Working Conditions:

• Manual: significant manual skills/motor coord & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
• Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Salary and Benefits:

Salary Range: $18.13 - $34.50 Hourly

Available benefits include:

• Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Account
• 401(k) Retirement Plan
• Basic Life and AD&D insurance
• Wellness Programs
• Employee Assistance Program
• and Team Member Discounts
• Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.