Medication History Technician

Northwell Health; Danbury (CT); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

PTO

Health benefits

401(k) plan

Job summary

Northwell Health seeks a Medication History Technician to interview patients and families to obtain complete home medication histories. You will pull external history from patient pharmacies using available technology, ensuring accuracy and timeliness.

The role requires completion of PTCB certification within 1 year, valid Pharmacy Technician license, and CT/NY compliance within stated timelines. Prior retail pharmacy experience is a plus; strong computer and multi-tasking skills are essential.

Qualifications

• Must possess high school diploma or equivalent.
• PTCB certification within 1 year is required.
• License as a Registered Pharmacy Technician is required.
• Connecticut Dept. of Consumer Protection within 30 days for CT workers.
• Board of Pharmacy for NY within 6 months for NY workers.
• Retail pharmacy experience is a plus.
• Computer skills and ability to multi-task essential.

Responsibilities

• Obtain and clarify patients' home medication lists (prescription, OTC, herbal).
• Coordinate with nurses, physicians, pharmacists to manage med history information.
• Record allergies and intolerances; document in EMR with symptoms and severity.
• Direct questions to appropriate caregiver outside MHT scope.
• Identify and participate in quality assurance to ensure accurate med history.
• Fulfill all compliance requirements related to the position.
• Perform other duties as assigned.

Skills

Multi-tasking

Independent work

Retail experience

Education

High School Diploma

PTCB Certification

License: Registered Pharmacy Technician

Connecticut compliance within 30 days

New York compliance within 6 months

Tools

Computer skills

Job description

Description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary

Under the supervision of a pharmacist, the medication history technician (MHT) will obtain medication histories through interviews with patient/family/care partner. The MHT will use available technology to pull in external full history from patients pharmacies.

Responsibilities

• Obtains and clarifies patients home medication list including prescription, OTC, and herbal products. Any bottles brought in will be promptly returned to patients family/care partner after all important information has been transcribed.
• Responds to nurses, physicians, pharmacists, or other requested to appropriately manage, triage, and ensure follow-up in a timely manner regarding med history information.
• Obtains patients allergies & intolerances and communicates to appropriate caregiver for proper documentation into the electronic medical record (EMR) including symptoms, reactions, and severity.
• Directs, triages, and communicates to appropriate caregiver all questions and inquiries from patient/family/care partner that are outside the scope of the MHT.
• Identifies and participates in ongoing quality assurance and improvement process to ensure an appropriate med history list is obtained.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education Skills Experience

• Required: High School Diploma or equivalent.
• Minimum Experience: 1 year
• PTCB Certification within in 1 year
• License: Registered Pharmacy Technician
• Within in 30 days with Connecticut Department of Consumer Protection for those working in CT. Within in 6 months with Board of Pharmacy for those working in NY.
• Desired: Retail pharmacy Technician experience. Computer skills, ability to multi-task and work independently.

Working Conditions

• Manual: significant manual skills/motor coord & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
• Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Salary Range: $18.13 - $34.50 Hourly

Benefits

• Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Account
• 401(k) Retirement Plan
• Basic Life and AD&D insurance
• Wellness Programs
• Employee Assistance Program
• Team Member Discounts

Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.