Retail Pharmacy Technician Per Diem

Northwell Health; Norwalk (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Northwell Health, the largest not-for-profit health system in the Northeast, is seeking a Pharmacy Technician for its Norwalk location. The role involves assisting pharmacists, maintaining inventory, and ensuring optimal customer service. Candidates must have a High School Diploma, PTCB certification, and active CT licensure. Fluency in Spanish or Creole is a plus.

This position plays a vital role in maintaining uninterrupted pharmacy services, contributing to improved healthcare delivery.

Qualifications

• Active PTCB or NHA ExCPT Certification required.
• Registered Pharmacy Technician (active and in good standing).
• CT Department of Consumer Protection registration for those working in CT.

Responsibilities

• Assist pharmacist in processing and filling prescription orders.
• Maintain drug storage areas and inventory.
• Handle cash and process customer transactions.
• Generate daily pharmacy reports as required.
• Fill prescriptions in compliance with laws.
• Participate in pharmacy activities for compliance with URAC standards.
• Order, count, and stock drug products.
• Provide excellent customer service.
• Document required activities daily.
• Perform other duties as assigned.

Skills

Customer service skills

Fluency in Spanish and/or Creole

Education

High School Diploma or equivalent

PTCB or NHA ExCPT Certification

Registered Pharmacy Technician license

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners— who are working to change health care for the better.

Candidates must have CT licensure and PTCB to be considered.

The purpose of this position is to ensure that pharmacy technician service remains uninterrupted during technician vacations and absences. The position would contribute to achieving the organization's objectives by maintaining the conditions necessary for safe and timely medication access.

Responsibilities

• Assists the pharmacist in the processing, preparation, filling, and delivery of prescription orders.
• Assists in the maintenance of all drug storage areas in the pharmacy, maintaining adequate inventory, removing outdated medications and replacing as necessary.
• Point of sale: Accurately handle cash, process customer transactions, including cash, credit cards, checks, refunds, charge account transactions and accurately process the daily cash receipts and generate reports in the manner preferred by the accounting personnel.
• Generation of all daily pharmacy reports as required by the department, state and federal law.
• Fills prescriptions in accordance with all state and federal laws.
• Ability to learn and demonstrate an understanding of the policies and participate in the pharmacy activities required to assure the pharmacy’s compliance with URAC standards as they relate to Pharmacy Operations, Specialty Drug Management and Patient Management as mandated for accreditation.
• Handles various duties including, but not limited to, ordering, counting, and receiving inventory, the appropriate handling and stocking of drug products, and prescription record keeping.
• Heavy customer contact requiring excellent customer service skills while on the phone and directly at the point of sale.
• Complies with Food and Drug Administration (FDA) mandates and self‑imposed manufacturer restrictions on particular drugs, as applicable including Risk Evaluation and Mitigation Strategy (REMS) programs and manufacturer limited distribution drug requirements.
• Documents all required activities on a daily basis as required including temperature, humidity, refrigerator temperatures and required cleaning activities.
• Performs other duties as assigned.

Required

• High School Diploma or equivalent.
• Minimum experience: none.
• Certification (Active): PTCB or NHA ExCPT Certification.
• License: Registered Pharmacy Technician (active & in good standing).
• CT Department of Consumer Protection registration for those working in CT.
• Fluency in Spanish and/or Creole a plus.