Medication/Copay Assistance Advocate

Mymlc; Missouri; Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free covered parking

On-site and virtual health clinics

Job summary

Mosaic Life Care is seeking a Medication Copay Assistance Advocate in Missouri to help patients reduce financial barriers to care. You will work with drug donation programs, copay assistance, and patient support tools while aligning with revenue cycle processes to minimize financial toxicity for patients and the hospital.

The role acts as a liaison among departments, manufacturers, insurers, and families to facilitate program enrollment and ensure compliant workflow across the financial services

Qualifications

• Completion of a nationally recognized Pharmacy Technician Education Program is required.
• Associate's Degree in Care Management or related field is required.
• 1+ years experience with revenue cycle or patient assistance programs required.
• Basic knowledge of health insurance pre-certification processes for medications and infusions; CPT and J Codes knowledge required.

Responsibilities

• Identify and evaluate patients for medication, implant, and skin substitute product donation, copay assistance, and other financial support.
• Collaborate with healthcare teams to obtain clinical and financial information for enrollment in assistance programs.
• Utilize tools to track patient assistance dollars, drug replacement, copay assistance, and grants.
• Coordinate with departments to resolve issues and facilitate timely applications.
• Knowledge of medication J Codes, CPTs, and billing units.
• Multitask effectively in a fast-paced environment.
• Calculate medication dosages using ratio/proportion and unit conversions.

Skills

Revenue cycle knowledge

Patient liaison

Multi-tasking

Education

Pharmacy Technician Education Program

Associate's Degree in Care Management or related field

National or State Certified Pharmacy Technician

Tools

J Codes

CPT codes

Billing units

Job description

TheMedication/Copay Assistance Advocate will proactively identify and evaluate all areas in supporting patients to reduce economic barriers to care.This individual will have working knowledge of available pharmaceutical drug donation programs, copay assistance and patient assistance support tools, implant and skin substitute donation programs, be knowledgeable of basic revenue cycle processes, and attempt to mitigate all financial toxicity for patients and institution. This caregiver serves as a liaison between network departments, medication manufacturers, copay assistance foundations, health insurance companies, all hospital financial business representatives, as well as all patients, families, and caregivers to facilitate system/resource utilization. Works closely with patient financial services to ensure compliance will all applicable regulations, standards and laws, and department and hospital policies.

Responsibilities

• Identify and evaluate patients for all areas of available assistance. Including, but not limited to; medication, implant, and skin substitute product donation, copay assistance, and all other relevant areas of financial assistance. If needed, assists patients and family/caregivers in applying to program(s) for said assistance.
• Works collaboratively with the healthcare teams to obtain clinical and financialinformation for assistance program enrollment. a) identifying and assisting with all assistance applications, b) liaising between the patient, the physician offices and clinics, the patient assistance programs(s), and the facility financial services representatives.
• Utilize tools to manage and track all patient assistance dollars, drug replacement, copay assistance, and any other applicable grant or foundation assistance.
• Coordinates with other departments to resolve issues and facilitate timelyapplication submission
• Knowledge of medication J Codes, CPTs, and billing units
• Successful at multi-tasking, and maintains focus and composure in a fast-paced work environment
• Has the ability to calculate (by ratio proportion) the medication dosages with knowledge of the metric measurement conversions

Education

• Completion of a nationally recognized Pharmacy Technician Education Program - Required OR
• Associate's Degree - Care Management or related field - Required

Work Experience

• 1+ Years - Experience working w/ revenue cycle and/or patient assistance programs - Required
• 1+ Years - Basic knowledge of health insurance pre-certification processes for medications and infusions, and CPT and J Codes associated with those infusions - Required
• Hospital pharmacy experience - Preferred

Licenses and Certifications

• National or State Certified Pharmacy Technician current or within 1 year - Required

Travel Requirements

• Must be able to travel between various system facilities and off-site locations as needed - Required

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Job Info

• Job Identification 1544
• Job Category Allied Health
• Posting Date 07/15/2026, 03:36 PM
• Job Shift Days
• Locations 5325 Faraon St, Saint Joseph, MO, 64506, US (Hybrid)