Medication Access & Adherence Specialist

Trinity Health; Des Moines (IA); On-site; USD 48,000 - 64,000; Full time

Job summary

MercyOne Health System in Des Moines, IA is seeking a Medication Access Coordinator to support medication adherence programs and prescription assistance. You will collaborate with patients, pharmacists, and clinicians to streamline access across the continuum of care.

The role requires a CPhT credential, 3+ years in pharmacy tasks, and proficiency with EMR systems and MS Office. Join MercyOne's network and contribute to compassionate, patient-centered care.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• At least 3 years of pharmacy-related experience.
• CPhT and Iowa registration required.
• Proficiency in Microsoft Office.
• EMR systems knowledge preferred.
• Ability to work across business lines with clear communication.
• Knowledge of health care payers and specialty pharmacy operations preferred.
• Mandatory Reporter training within 3 months with annual competency assessments.

Responsibilities

• Provide integrated support to patients, pharmacists, and clinicians for medication adherence and assistance programs.
• Collaborate with patients, clinicians, and specialty pharmacy to deliver adherence support using various tools.
• Perform tasks requiring independent judgment and increased competency related to patient medication therapy.
• Liaise between patients, pharmacies, payers, and providers with accountability for follow-through and task management.

Skills

Medical terminology

Benefits investigations

Prior authorization

Patient financial aid

Communication skills

MS Office

EMR knowledge

Education

CPhT certification

Iowa registration

HS diploma or GED

Tools

EMR systems

MS Office

Job description

MercyOne Health System in Des Moines, IA is seeking a Medication Access Coordinator to support medication adherence programs and prescription assistance. You will collaborate with patients, pharmacists, and clinicians to streamline access across the continuum of care.

The role requires a CPhT credential, 3+ years in pharmacy tasks, and proficiency with EMR systems and MS Office. Join MercyOne's network and contribute to compassionate, patient-centered care.