Medication Access Coordinator

Trinity Health; Des Moines (IA); On-site; USD 48,000 - 64,000; Full time

Job summary

MercyOne Health System in Des Moines, IA is seeking a Medication Access Coordinator to support medication adherence programs and prescription assistance. You will collaborate with patients, pharmacists, and clinicians to streamline access across the continuum of care.

The role requires a CPhT credential, 3+ years in pharmacy tasks, and proficiency with EMR systems and MS Office. Join MercyOne's network and contribute to compassionate, patient-centered care.

Qualifications

• High School diploma or GED required.
• Must be at least 18 years old.
• At least 3 years of pharmacy-related experience.
• CPhT and Iowa registration required.
• Proficiency in Microsoft Office.
• EMR systems knowledge preferred.
• Ability to work across business lines with clear communication.
• Knowledge of health care payers and specialty pharmacy operations preferred.
• Mandatory Reporter training within 3 months with annual competency assessments.

Responsibilities

• Provide integrated support to patients, pharmacists, and clinicians for medication adherence and assistance programs.
• Collaborate with patients, clinicians, and specialty pharmacy to deliver adherence support using various tools.
• Perform tasks requiring independent judgment and increased competency related to patient medication therapy.
• Liaise between patients, pharmacies, payers, and providers with accountability for follow-through and task management.

Skills

Medical terminology

Benefits investigations

Prior authorization

Patient financial aid

Communication skills

MS Office

EMR knowledge

Education

CPhT certification

Iowa registration

HS diploma or GED

Tools

EMR systems

MS Office

Job description

Employment Type: Full time Shift: Day Shift Description: Posting Job Description

Join the MercyOne Family! We are looking to hire a Medication Access Coordinator! As a Medication Access Coordinator at MercyOne, you will:

• Provide integrated support to patients, pharmacists, and other clinicians by facilitating our medication adherence and prescription assistance programs and is related to the growth and maintenance of Pharmacy business operations
• Work closely with patients, clinicians, and our specialty pharmacy business line to deliver a full continuum of medication adherence support utilizing various tools and applications
• Be responsible for performing assigned tasks that require ability for independent judgment and increased competency skills relating to patient medication therapy
• Be responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management

Schedule: 40 hours a week Day shift

General Requirements:

• High School diploma or GED required
• Must be at least 18 years of age
• At least 3 years of experience in pharmacy-related tasks, including health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures
• CPhT (Certified Pharmacy Technician) and State of Iowa Registration prior to employment
• Proficiency in Microsoft Office products
• Knowledge of Electronic Medical Records systems highly preferred
• Ability to work across business lines effectively and communicate clearly with colleagues and patients/customers
• Knowledge of health care payers and specialty pharmacy operations highly preferred
• Completion of Mandatory Reporter training within 3 months of hire, with competency assessments in patient care, confidentiality, and regulatory compliance completed annually

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation.

Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states.

Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

You can also follow Trinity Health on LinkedIn.