Medication Access Coordinator

MercyOne Medical Group; Des Moines (IA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

Growth opportunities

Job summary

MercyOne Health System seeks a Medication Access Coordinator to support patients, clinicians, and pharmacists in medication adherence and prescription assistance programs. You will work across product lines to deliver complete adherence services and improve pharmacy operations.

The role requires a CPhT credential, Iowa registration, and at least 3 years of pharmacy-related experience. Day shift, full-time with standard benefits and growth opportunities.

Qualifications

• High School diploma or GED required.
• CPhT certification and Iowa Registration required prior to employment.
• Experience in pharmacy-related tasks and health benefit investigations preferred.

Responsibilities

• Provide integrated support to patients, pharmacists, and clinicians by facilitating medication adherence and prescription assistance programs.
• Collaborate with patients, clinicians, and our specialty pharmacy line to deliver adherence support using various tools.
• Perform tasks requiring independent judgment related to patient medication therapy and program administration.
• Liaise between patients, pharmacies, payers, and providers with accountability for follow-through and task management.

Skills

Pharmacy tasks

Health benefit investigations

Prior authorization

Patient financial assistance

Medical terminology

Diagnoses & procedures

EMR awareness

MS Office

Education

High School diploma or GED

CPhT certification

Iowa State Registration

Tools

Microsoft Office

EMR systems

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Posting

Join the MercyOne Family! We are looking to hire a Medication Access Coordinator!

As a Medication Access Coordinator at MercyOne, you will:

• Provide integrated support to patients, pharmacists, and other clinicians by facilitating our medication adherence and prescription assistance programs and is related to the growth and maintenance of Pharmacy business operations
• Work closely with patients, clinicians, and our specialty pharmacy business line to deliver a full continuum of medication adherence support utilizing various tools and applications
• Be responsible for performing assigned tasks that require ability for independent judgment and increased competency skills relating to patient medication therapy
• Be responsible for liaising between patients, pharmacies, payers, and providers with high accountability for follow through and task management

Schedule:

• 40 hours a week
• Day shift

General Requirements:

• High School diploma or GED required
• Must be at least 18 years of age
• At least 3 years of experience in pharmacy-related tasks, including health benefit investigations, prior authorization support, patient financial assistance, medical terminology, diagnoses, and procedures
• CPhT (Certified Pharmacy Technician) and State of Iowa Registration prior to employment
• Proficiency in Microsoft Office products
• Knowledge of Electronic Medical Records systems highly preferred
• Ability to work across business lines effectively and communicate clearly with colleagues and patients/customers
• Knowledge of health care payers and specialty pharmacy operations highly preferred
• Completion of Mandatory Reporter training within 3 months of hire, with competency assessments in patient care, confidentiality, and regulatory compliance completed annually

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.