Medicare Support & Sales Associate (Onsite, Temp)

Acara Solutions, Inc.; Buffalo (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Acara Solutions, Inc. is seeking a Redshirt Consultants for a temporary, on-site role in Buffalo, NY, focusing on Medicare support and customer service. You will assist members and prospective members, ensuring compliance with CMS guidelines, while delivering a strong first impression to guests and associates.

The role requires a high school diploma or GED, with prior customer-facing experience preferred. Outbound and inbound calls, data entry, and Salesforce activity are key parts of the job,

Qualifications

• High School Diploma or GED required.
• Prior experience in a customer-focused environment preferred.
• Ability to convey complex information clearly and maintain a friendly, professional demeanor.

Responsibilities

• Identify, contact, and follow up with prospects in the Medicare market.
• Ensure compliance with PHI and security metrics.
• Oversee sales acquisition and retention, adhering to CMS guidelines.
• Utilize consultative sales techniques to identify issues and tailor solutions.
• Greet all members, guests, and associates professionally.
• Answer inbound sales calls from members and prospects.
• Make outbound follow-up sales calls.
• Build new member accounts and opportunities in Salesforce.
• Look up member accounts and make necessary changes.
• Input enrollment and change forms into IKA for prospects and members.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Acara Solutions, Inc. is seeking a Redshirt Consultants for a temporary, on-site role in Buffalo, NY, focusing on Medicare support and customer service. You will assist members and prospective members, ensuring compliance with CMS guidelines, while delivering a strong first impression to guests and associates.

The role requires a high school diploma or GED, with prior customer-facing experience preferred. Outbound and inbound calls, data entry, and Salesforce activity are key parts of the job,