Medicare Solutions Advocate - Remote (NY)

Univera Healthcare; Buffalo (NY); Hybrid; USD 47,000 - 73,000; Full time

Benefits offered by this job

Remote work possibility

Job summary

Univera Healthcare in Buffalo, NY is seeking a Medicare Sales Advocate to explain Medicare benefits to beneficiaries and coordinate enrollment meetings with CDPHP Authorized Sales Agents. You will meet sales and retention goals, resolve eligibility questions, and respond to inquiries by phone or email, while ensuring compliance with Medicare guidelines and internal policies.

Experience in health insurance and strong communication skills are essential, with flexibility for schedule including

Qualifications

• High school diploma or GED required; associates preferred.
• Minimum two years direct selling or telemarketing experience.
• Experience with Medicare or health insurance is strongly preferred.
• Strong communication and problem-solving skills.
• Must be able to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Explain Medicare products and benefits to beneficiaries clearly.
• Meet sales and retention goals set by management.
• Assist Medicare Sales Agents with inquiries and enrollment questions.
• Respond to inquiries via phone and email.
• Maintain up-to-date knowledge of Medicare guidelines and CDPHP policies.

Skills

Sales experience

Customer service

Public speaking

Communication skills

Time management

Education

High school diploma or GED

Associates degree preferred

Tools

CRM software

Microsoft Word

Microsoft Excel

Job description

Univera Healthcare in Buffalo, NY is seeking a Medicare Sales Advocate to explain Medicare benefits to beneficiaries and coordinate enrollment meetings with CDPHP Authorized Sales Agents. You will meet sales and retention goals, resolve eligibility questions, and respond to inquiries by phone or email, while ensuring compliance with Medicare guidelines and internal policies.

Experience in health insurance and strong communication skills are essential, with flexibility for schedule including