Medicare Programs Operations Specialist

Transformcap; Colorado; Hybrid; USD 80,000 - 100,000; Full time

Job summary

Judi Health is a health technology company delivering benefits processing solutions for employers, unions, plans, and government entities. The Government Programs Operations Specialist will organize program activities, maintain documentation, track tickets, and support QA on member communications and invoices to promote compliance and accuracy.

The role involves coordinating internal and client meetings, monitoring SLAs, and assisting with testing of system updates, ensuring timely delivery and

Qualifications

• 1–3 years of experience in operations, program coordination, healthcare administration, or related role.
• Associate’s or Bachelor’s degree preferred; High school diploma or equivalent required.
• Strong organizational skills with attention to detail in documentation and QA activities.
• Experience managing multiple workstreams, meetings, and deliverables under deadlines.
• Familiarity with ticketing systems or project tracking platforms.
• Experience supporting testing, QA, or validation of operational processes.
• Exposure to healthcare regulatory environments (CMS/Medicare) is a plus.
• Strong written and verbal communication across teams and clients.
• Ability to work independently and collaboratively across teams.

Responsibilities

• Create, maintain and organize program documentation (SOPs, job aids, FAQs).
• Submit and track development tickets; monitor progress and follow up for timely completion.
• Support testing of systems or process updates to validate functionality.
• Support QA reviews of member notices, invoices, and communications for accuracy and compliance.
• Track deliverables, timelines, and SLAs for client reporting and outputs.
• Monitor activities, risks, and discrepancies; assist in issue tracking and remediation.
• Coordinate internal and external meetings; prepare agendas, notes, and action items.

Skills

Organizational skills

Documentation

Communication skills

Prioritization

Education

Bachelor's degree preferred

High school diploma or equivalent required

Tools

Ticketing systems

Project tracking tools

Job description

Judi Health is a health technology company delivering benefits processing solutions for employers, unions, plans, and government entities. The Government Programs Operations Specialist will organize program activities, maintain documentation, track tickets, and support QA on member communications and invoices to promote compliance and accuracy.

The role involves coordinating internal and client meetings, monitoring SLAs, and assisting with testing of system updates, ensuring timely delivery and