Medicare Operations Rep II (Remote, Temp)

NTT DATA; Lincoln (RI); Remote; USD 42,000 - 65,000; Full time

Job summary

NTT DATA is seeking a TEMP BPO Associate to join our Lincoln, Rhode Island-based team. The role supports Medicare members, prescribers, and providers by handling coverage-related requests across phone and offline fax channels.

You will work in a flexible, full-time, remote (Work at Home) environment, performing accurate case setup, outreach, documentation, and timely resolution while complying with Medicare guidelines and CMS timelines.

Qualifications

• Experience with Medicare guidelines and CMS timelines.
• Excellent verbal and written communication.
• Detail-oriented and able to work in a regulated, fast-paced environment.

Responsibilities

• Process coverage-related requests via phone and offline fax.
• Ensure accurate case setup, review and timely resolution.
• Maintain documentation and adhere to quality standards.

Job description

NTT DATA is seeking a TEMP BPO Associate to join our Lincoln, Rhode Island-based team. The role supports Medicare members, prescribers, and providers by handling coverage-related requests across phone and offline fax channels.

You will work in a flexible, full-time, remote (Work at Home) environment, performing accurate case setup, outreach, documentation, and timely resolution while complying with Medicare guidelines and CMS timelines.