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A leading healthcare organization is seeking a Medicare Member Materials Manager to oversee operations, compliance, and communications for Medicare products. The role involves managing a team, ensuring timely project completion, and fostering a collaborative work environment. Candidates should have a Bachelor's degree and 5-7 years of experience in a relevant field. This position offers a competitive salary and benefits package.
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Job Description
Job Summary
Responsible for the management of the benefits, operations, communication, reporting, and data exchange of the Medicare/MMP product in support of strategic and corporate business objectives. Support for all Medicare lines of business the annual Medicare and Medicare-Medicaid Plan Applications and Plan Benefit Package design. Provides centralized year-round support in Medicare for the development and editing of core beneficiary communications, to include the Medicare and MMP Welcome Kits, National Coverage Determinations, Mid-year change notices, and legal documents (i.e. Notice of Privacy Practices, Notices of Availability, etc.), in various formats and languages. Supports Medicare and MMP lines of business for upcoming contract year business readiness. Reviews Medicare mandated materials for compliance per the Medicare Communications and Marketing Guidelines, initiating HPMS submission of materials for CMS review when required. Provides oversight and update of the Medicare public website, collaborating with internal project management teams and IT support on an ongoing basis. Assists in the development, implementation, and maintenance of annual timelines/work plans to ensure timely and successful project completion including adhoc projects and submissions as assigned by the AVP of Marketing or designee.
Knowledge/Skills/Abilities
People leader responsible for the planning, support, and oversight of all operations of the business unit. Sees all annually recurring and ad hoc projects assigned to the business unit to closure, assesses individual contribution of staff, and promotes growth and increased efficiency. This position's duties also include providing coaching, counseling, and performance improvement initiatives when necessary. Manager will review and analyze all official guidance (CMS and State) applicable to the business unit to ensure compliance is met. In addition to project oversight and performance tracking, this position is responsible for fostering a spirit of teamwork and unity, providing conflict resolution support when necessary (with the assistance of Human Resources, if required).
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