Medicare Insurance Support Specialist

AmeriLife; Warminster Township (Bucks County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Disability insurance

Life insurance

Job summary

AmeriLife is seeking a Support Specialist to provide administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. You will assist with certifications, enrollments, product information, compliance, and commission inquiries in a fast-paced environment.

The ideal candidate is detail-oriented, professional, and capable of handling multiple priorities while maintaining accuracy and responding promptly to inquiries.

Qualifications

• High School Diploma or equivalent.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide inbound and outbound support to agents regarding certifications, enrollments, and service-related issues.
• Follow up with insurance carriers regarding application and enrollment status.
• Respond to emails from agents, carriers, and internal departments in a timely and professional manner.
• Maintain knowledge of Medicare products and provide product information and rate quotes.
• Notify agents of certifications, webinars, training sessions, and other important updates.
• Coordinate and track agent certification progress.

Skills

Strong organizational and time‑manager

Excellent verbal and written沟通技能

Education

High School Diploma or equivalent

Associate degree in Business, Accounting, Finance, or related field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

AmeriLife is seeking a Support Specialist to provide administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. You will assist with certifications, enrollments, product information, compliance, and commission inquiries in a fast-paced environment.

The ideal candidate is detail-oriented, professional, and capable of handling multiple priorities while maintaining accuracy and responding promptly to inquiries.