Medicare Funds Custodian & Compliance Specialist

Brown & Brown; Arizona; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

Vision, Life Insurance, Disability

ESPP; 401k; Student Loan Assistance;Tu

Tuition Reimbursement

Free Mental Health & Enhanced Advocacy

Paid Time Off, Holidays, Discounts

Job summary

Bridge Pointe is seeking a Member Account Specialist to join our team in Arizona. You will support day-to-day administration of Medicare Set-Aside (MSA) and Medical Custodial Account (MCA) funds, ensuring accuracy and regulatory compliance while delivering exceptional member service.

In this role you will review bills, manage fund flows, assist with invoicing, and maintain clear communications with members, medical providers, and regulatory agencies to keep accounts compliant and well-documented.

Qualifications

• High school diploma or equivalent.
• 3–5 years of relevant experience in workers’ compensation, healthcare, medical billing, claims administration, or related field.
• Strong customer service and professional communication skills, including experience assisting customers by phone and email.
• Working knowledge of human anatomy and medical terminology.
• Proficiency with Microsoft Office Suite.
• Strong attention to detail and ability to work accurately with confidential and sensitive information.

Responsibilities

• Administer MSA and MCA custodial accounts in accordance with account requirements and contractual terms.
• Review and process medical bills and other eligible expenses for payment from custodial accounts.
• Review incoming custodial funds for accuracy and contractual compliance and ensure funds are directed to the appropriate accounts.
• Support fee invoicing and the appropriate processing of payments received.
• Review new referrals and ensure account and service information is entered accurately and completely.
• Evaluate and authorize pharmacy requests based on applicable account and contractual requirements.

Skills

Customer service

Communication

Medical terminology

Attention to detail

Confidential information handling

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Bridge Pointe is seeking a Member Account Specialist to join our team in Arizona. You will support day-to-day administration of Medicare Set-Aside (MSA) and Medical Custodial Account (MCA) funds, ensuring accuracy and regulatory compliance while delivering exceptional member service.

In this role you will review bills, manage fund flows, assist with invoicing, and maintain clear communications with members, medical providers, and regulatory agencies to keep accounts compliant and well-documented.