Medicare Community Growth Specialist

Molina Healthcare; Madison (WI); On-site; USD 41,000 - 80,000; Full time

Job summary

Molina Healthcare in Madison, WI is seeking a Medicare Growth and Community Engagement professional to drive enrollment and build relationships with community groups and providers. You will market Molina Medicare products to dual eligible and Medicare-Medicaid recipients and coordinate with cross-functional teams to boost brand awareness.

The role requires at least 2 years in managed care or related fields, strong customer service and sales skills, and proficiency with Microsoft Office and

Qualifications

• At least 2 years of experience in managed care community engagement, marketing, operations, account services, and/or health care delivery.
• Knowledge/understanding of community resources.
• Customer service/sales skills.
• Multi-tasking and organizational skills.
• Experience working with senior citizens and low income individuals.
• Ability to work cross-functionally across a highly matrixed organization.
• Effective verbal and written communication skills, and relationship building skills.
• Microsoft Office suite and applicable software programs proficiency.

Responsibilities

• Develops Medicare growth and community engagement strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites.
• Conducts business-to-business relationship building.
• Generates member leads from referrals and local-tactical research and prospecting.
• Schedules individual meetings and group presentations from assigned/self-generated leads.
• Achieves/exceeds monthly enrollment or presentation/event targets.
• Conducts presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary; customizes presentations and develops marketing and relationship building skills to increase rapport - assessing individual needs and communicating product features and differences.
• Enrolls eligible individuals in Molina Medicare products; accurately and thoroughly completes and submits required enrollment documentation, consistent with Medicare requirements and enrollment guidelines, assists prospects in completion of the enrollment application, and forwards completed applications to appropriate administrative contact within 48 hours of sale.
• Ensures Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
• Tracks all marketing and growth activities, updates and maintains prospects/leads and tracks daily, weekly and monthly results in Salesforce or other tracking systems.
• Collaborates closely with local health plan leadership and applicable departments to identify and educate potential members, participate in provider promotional activities, and cultivate community partnerships.

Skills

Sales skills

Customer service

Community engagement

Microsoft Office

Multitasking

Organizational skills

Communication skills

Relationship building

Tools

Salesforce

Job description

Molina Healthcare in Madison, WI is seeking a Medicare Growth and Community Engagement professional to drive enrollment and build relationships with community groups and providers. You will market Molina Medicare products to dual eligible and Medicare-Medicaid recipients and coordinate with cross-functional teams to boost brand awareness.

The role requires at least 2 years in managed care or related fields, strong customer service and sales skills, and proficiency with Microsoft Office and