Medicare Community Sales Representative

Molina Healthcare; Green Bay (WI); On-site; USD 41,264 - 80,464; Full time

Job summary

Molina Healthcare in Wisconsin is seeking a Marketing/Enrollment Specialist to drive Medicare growth and community engagement. You will promote Molina Medicare products to dual eligible and Medicare-Medicaid recipients, build relationships with community groups, and enroll eligible individuals following Medicare guidelines.

You will collaborate with local health plan leadership, conduct presentations, and track activity in Salesforce to meet enrollment targets while ensuring clear product

Qualifications

• At least 2 years in managed care community engagement, marketing, operations, or related field.
• Knowledge of community resources and customer service/sales skills.
• Strong multitasking, organizational, and cross-functional collaboration abilities.
• Experience working with seniors and low-income individuals preferred.
• Proficiency in MS Office and CRM systems.

Responsibilities

• Develop Medicare growth and community engagement strategies to procure referrals and self-generated leads.
• Conduct business-to-business relationship building and lead generation through events and outreach.
• Schedule meetings and group presentations; enroll eligible individuals in Molina Medicare products.
• Educate beneficiaries on product choices, enrollment steps, and service contacts.
• Track marketing activities and enrollment results in Salesforce or similar systems.
• Collaborate with local health plan leadership to educate members and cultivate partnerships.

Skills

Sales

Marketing

Customer Service

Communication

Multi-tasking

MS Office

Tools

Microsoft Office

Salesforce

Job description

JOB DESCRIPTION

JOB DESCRIPTION Job SummaryProvides support for Medicare growth and community engagement activities. Responsible for increasing membership through marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability and retention goals. Collaborates with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis, and current products and services to increase member and community engagement.

• Develops Medicare growth and community engagement strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites.
• Conducts business-to-business relationship building.
• Generates member leads from referrals and local-tactical research and prospecting.
• Schedules individual meetings and group presentations from assigned/self-generated leads.
• Achieves/exceeds monthly enrollment or presentation/event targets.
• Conducts presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary; customizes presentations and develops marketing and relationship building skills to increase rapport - assessing individual needs and communicating product features and differences.
• Enrolls eligible individuals in Molina Medicare products; accurately and thoroughly completes and submits required enrollment documentation, consistent with Medicare requirements and enrollment guidelines, assists prospects in completion of the enrollment application, and forwards completed applications to appropriate administrative contact within 48 hours of sale.
• Ensures Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
• Tracks all marketing and growth activities, updates and maintains prospects/leads and tracks daily, weekly and monthly results in Salesforce or other tracking systems.
• Collaborates closely with local health plan leadership and applicable departments to identify and educate potential members, participate in provider promotional activities, and cultivate community partnerships.

• Develops Medicare growth and community engagement strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites.
• Conducts business-to-business relationship building.
• Generates member leads from referrals and local-tactical research and prospecting.
• Schedules individual meetings and group presentations from assigned/self-generated leads.
• Achieves/exceeds monthly enrollment or presentation/event targets.
• Conducts presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary; customizes presentations and develops marketing and relationship building skills to increase rapport - assessing individual needs and communicating product features and differences.
• Enrolls eligible individuals in Molina Medicare products; accurately and thoroughly completes and submits required enrollment documentation, consistent with Medicare requirements and enrollment guidelines, assists prospects in completion of the enrollment application, and forwards completed applications to appropriate administrative contact within 48 hours of sale.
• Ensures Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
• Tracks all marketing and growth activities, updates and maintains prospects/leads and tracks daily, weekly and monthly results in Salesforce or other tracking systems.
• Collaborates closely with local health plan leadership and applicable departments to identify and educate potential members, participate in provider promotional activities, and cultivate community partnerships.

Required Qualifications

• At least 2 years of experience in managed care community engagement, marketing, operations, account services, and/or health care delivery, or equivalent combination of relevant education and experience.
• Knowledge/understanding of community resources.
• Customer service/sales skills.
• Multi-tasking and organizational skills.
• Experience working with senior citizens and low income individuals.
• Ability to work cross-functionally across a highly matrixed organization.
• Effective verbal and written communication skills, and relationship building skills.
• Microsoft Office suite and applicable software programs proficiency.

• Active and unrestricted Life & Health insurance license.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $41,264 - $80,464.96 / ANNUAL

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.