Medical Unit Administrative Coordinator

State of Tennessee; Nashville (TN); On-site; USD 49,000 - 73,000; Full time

Job summary

State of Tennessee is seeking a qualified administrative professional to support the Medical Unit in the Bureau of Workers' Compensation. The role includes UR appeals management, records coordination, and committee support, with potential for AWS (remote work) not guaranteed.

The position requires a bachelor's degree and several years of administrative experience, with substitution options and state service consideration.

Qualifications

• Education and progressively responsible administrative experience required.
• Substitution options for education/experience as described in the posting.
• Public administration or related graduate coursework may substitute for experience.
• State of Tennessee experience may substitute for required education.

Responsibilities

• Assist UR appeals by notifying, collecting medical records, organizing files, and preparing letters within deadlines.
• Maintain electronic tracking systems and workflow documentation (Access, trackers, logs).
• Research and route coverage, EDI, and compliance issues within established timelines; coordinate with internal teams.
• Support the Medical Payment Committee with case notices, materials, travel arrangements, letters, and minutes.
• Support the Medical Advisory Committee with notifications, travel, minutes, and record-keeping.
• Manage daily mail operations, including outgoing mail, scanning, and delivering checks.

Skills

Active Learning & Listening

Critical Thinking

Management of Financial Resources

Judgment & Decision Making

Management of Personnel Resources

Deductive Reasoning

Inductive Reasoning

Problem Sensitivity

Selective Attention

Written Comprehension

Education

Bachelor's degree

Experience equivalent to three years in admin

Graduate coursework in related fields (optional)

State service experience (optional)

Tools

Personal Computer

Telephone

Copy Machine

Scanner

Calculator

Job description

State of Tennessee is seeking a qualified administrative professional to support the Medical Unit in the Bureau of Workers' Compensation. The role includes UR appeals management, records coordination, and committee support, with potential for AWS (remote work) not guaranteed.

The position requires a bachelor's degree and several years of administrative experience, with substitution options and state service consideration.