Medical Transport Scheduler

Remote VA; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a dedicated Medical Transport Scheduler to coordinate non-emergency and emergency medical transportation. This role is crucial for ensuring that patients receive timely transport while adhering to medical regulations. As a Medical Transport Scheduler, you will engage with healthcare providers, patients, and drivers, optimizing scheduling and routes for efficiency. If you thrive in a fast-paced environment and possess strong organizational and communication skills, this is an exciting opportunity to make a meaningful impact in healthcare logistics. Join a forward-thinking team and help improve patient experiences through efficient scheduling.

Qualifications

• Experience in scheduling, dispatching, or healthcare administration is preferred.
• Strong knowledge of medical transport regulations and procedures is a plus.

Responsibilities

• Coordinate medical transport requests based on patient needs and vehicle availability.
• Ensure compliance with medical transport regulations and maintain accurate records.

Skills

Organizational Skills

Multitasking

Communication Skills

Customer Service Skills

Knowledge of Medical Transportation Procedures

Education

Experience in Scheduling or Dispatching

Healthcare Administration Experience

Tools

Scheduling Software

Microsoft Office

Database Management

Job description

We are looking for a Medical Transport Scheduler who will be responsible for arranging and coordinating non-emergency and emergency medical transportation for patients. This role involves communicating with healthcare providers, patients, and drivers to ensure efficient scheduling and compliance with medical transport regulations.

Responsibilities

• Schedule and coordinate medical transport requests based on patient needs and vehicle availability.
• Communicate with healthcare providers, patients, and transportation teams to confirm scheduling details.
• Ensure compliance with medical transport regulations, including HIPAA and safety guidelines.
• Maintain accurate records of transport requests, schedules, and patient information in the system.
• Monitor trip progress and resolve any scheduling conflicts or delays.
• Optimize routes and scheduling to maximize efficiency and reduce delays.
• Assist patients and caregivers with inquiries regarding transportation services.
• Work closely with dispatchers and drivers to ensure timely pick-ups and drop-offs.
• Generate reports on transport activity, delays, and performance metrics.

Qualifications

• Previous experience in scheduling, dispatching, or healthcare administration is a plus.
• Strong knowledge of medical transportation procedures and regulations (preferred).
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Proficiency in scheduling software, Microsoft Office, and database management.
• Ability to work in a fast-paced environment and handle high call volumes.

Work Environment: Purely work-from-home

Shift: Night Shift (EST)

Compensation: Weekly pay