Medical Transport Operations Lead & Dispatch

Marion County Public Health Department; Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

Eskenazi Health in Indianapolis, IN is seeking a Medical Transport Operations Coordinator to lead the medical transport team and manage dispatch under the supervision of the department manager. The role requires strong communication, ability to handle emergency conditions, and coordination with paramedics; responsibilities include staff scheduling, new hire orientation, and maintaining equipment.

Join a nationally recognized hospital network.

Qualifications

• High School Diploma or equivalent.
• Indiana EMT-Ambulance certification desired but not required.
• Minimum 2 years of dispatch experience preferred.
• Current Indiana driver's license and motor vehicle insurance.
• AHA CPR Certification.
• EVOC certification within 6 months of hire.

Responsibilities

• Performs dispatch for the Medical Transport Department.
• Leads and supports the Medical Transport staff.
• Assist with coordinating staff schedules.
• Assists supervisor and manager with new hire orientation.
• Assists in conducting interviews and scheduling peer interviews for potential new hires.
• Assists and coordinates with manager on hiring, probationary periods and performance reviews.
• Oversees the cleaning and maintenance of equipment (i.e. wheelchairs and stretchers).
• Submits monthly reports as directed by the manager.
• Trouble shoots the Epic system.
• Performs all essential job functions of a transport aide and/or EMT when necessary.
• Assists with the activities and educational/clinical experiences of assigned observers and students.
• Participates actively in continuing education and medical audit programs.
• Demonstrates excellent communication skills.
• Report to the scene of automobile accidents when our department’s vehicles are involved.
• Oversees wheelchair inventory and roundups.

Skills

Dispatching

Team leadership

Communication

Epic System

Microsoft Office

Education

High School Diploma

Tools

Epic System

Dispatch software

Job description

Eskenazi Health in Indianapolis, IN is seeking a Medical Transport Operations Coordinator to lead the medical transport team and manage dispatch under the supervision of the department manager. The role requires strong communication, ability to handle emergency conditions, and coordination with paramedics; responsibilities include staff scheduling, new hire orientation, and maintaining equipment.

Join a nationally recognized hospital network.