Medical Transport Communications Specialist

Novant Health; Wilmington (NC); On-site; USD 65,000 - 80,000; Full time

Job summary

Novant Health’s Regional Transfer Center in Wilmington, NC, seeks an organized professional for full-time day shifts (6:15am–6:45pm). You will collaborate with physicians and facilities to determine transport needs, monitor unit status, and ensure accurate patient documentation.

The role requires a high school diploma or GED, with two years’ transport/dispatch experience and a CFCC certification within 90 days. EMT certification preferred; aviation terminology knowledge advantageous.

Qualifications

• Education: High School Diploma or GED required; 2-year/Associate’s degree preferred.
• Two years of transport/dispatch experience required.
• Certification: Certified Flight Communicator within 90 days; NC EMT cert current or equivalent preferred.
• Knowledge of medical terminology required.

Responsibilities

• Coordinate transport requests from physicians and facilities to determine care level and transport mode.
• Monitor location and status of transport units to ensure safe operations.
• Maintain accurate pre- and post-transport documentation.

Skills

Medical terminology

Aviation terminology

Communication

Education

High School Diploma or GED

Associates degree preferred

Certified Flight Communicator (CFCC)

Tools

Viper

800

VHF radio system

Job description

Novant Health’s Regional Transfer Center in Wilmington, NC, seeks an organized professional for full-time day shifts (6:15am–6:45pm). You will collaborate with physicians and facilities to determine transport needs, monitor unit status, and ensure accurate patient documentation.

The role requires a high school diploma or GED, with two years’ transport/dispatch experience and a CFCC certification within 90 days. EMT certification preferred; aviation terminology knowledge advantageous.