Medical Technician (Medical Assistant)

Athena Care; Franklin (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Franklin is seeking a dedicated Medical Technician to join their team. This full-time role involves providing front desk support, assisting with patient needs, and performing laboratory procedures. The ideal candidate will have a high school diploma, prior healthcare experience, and strong customer service skills. Join us in delivering exceptional care to our patients while ensuring compliance with healthcare regulations.

Qualifications

• Prior healthcare experience preferred.
• Current Medical Assistant or phlebotomy certification preferred.

Responsibilities

• Greets incoming patients and assists with check-in process.
• Performs laboratory procedures such as drug screens and vital signs.
• Documents accurately in Electronic Medical Record (EMR).

Skills

Customer Service

Communication

Attention to Detail

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

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Description

Athena Care is currently seeking a Medical Technician for our Franklin clinic, with a schedule of Monday-Friday 8:00AM-5:00PM.

Job Type: Full-time

Description

The Medical Technician will provide front desk support and serve as a back-up for patient needs related to labs, vitals, and phone calls.

• Greets incoming patients and assists with check-in process
• Answers calls or contact forms from patients, engaging professionally and courteously
• Provides excellent customer service through any contact mode as needed
• Assists with interventional treatments as directed and according to policy
• Orders and maintains inventory of controlled substances per DEA and FDA guidelines
• Performs laboratory procedures such as drug screens, venipuncture, vital signs, and other tests
• Monitors messages, calls, and faxes for patient inquiries, delegating information appropriately
• Supports patients based on therapeutic best practices
• Documents accurately in Electronic Medical Record (EMR)
• Follows scheduling procedures and supports intake processes
• Ensures compliance with all policies, including patient confidentiality and regulatory requirements (OSHA, CLIA, HIPAA, etc.)
• Performs other duties as assigned

Requirements

Education/Experience:

• High school diploma or equivalent required
• Prior healthcare experience preferred
• Prior phlebotomy experience strongly preferred

Licenses/Certifications:

• Current Medical Assistant or phlebotomy certification preferred
• Current BLS certification preferred

Knowledge, Skills, & Abilities:

• Knowledge of medications, medical procedures, and HIPAA compliance
• Proficiency with Microsoft Office and EMR systems
• Verbal communication, listening, data entry, people skills, informing, customer service, attention to detail, professionalism, multi-tasking

Physical Requirements

• Frequent reaching, pulling, pushing, or carrying up to 10 lbs; occasional up to 50 lbs
• Use of medical equipment like stethoscopes and needles
• Routine use of phone systems, video monitoring, and walking/standing/sitting

Salary: $20.00 per hour

Additional Information

• Industry: Healthcare
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Healthcare Provider