Medical Support Technician I

Yukon-Kuskokwim Health Corporation; Alaska; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

PTO starting at 4.5 weeks

11 paid holidays

Comprehensive healthcare coverage

Life and Disability Insurance

Flexible Spending Account

Retirement plans

Employee Wellness Center

Job summary

Yukon-Kuskokwim Health Corporation in Bethel seeks a Medical Support Technician I to handle phone calls, assist with patient records, and support inpatient admissions and discharges. You will coordinate with nursing, medical staff, and Case Management to ensure smooth workflows in a rural Alaska setting.

The role requires a high school diploma and preferably one year of public-facing experience; strong English communication is essential, Yup’ik language is a plus.

Qualifications

• High school diploma or equivalent is required.
• One year of experience dealing with the public is preferred.
• Ability to communicate in English, both verbally and in writing; Yup’ik language preferred.

Responsibilities

• Answers telephones and routes calls to appropriate department or party.
• Facilitates the in-patient admit and discharge process.
• Assists nursing and medical staff with creating and maintaining patient records.
• Communicates patient care needs with other departments.
• Assists the Case Management Team with various office duties.

Skills

Phone switchboard

Medical terminology

English communication

Yup’ik language

Education

High school diploma or equivalent

Tools

Computer

Multiline telephone system

Copy/print/scan

Job description

## Medical Support Technician IApply: Bethel: Full time: Posted Today: JR100200We are working together to achieve excellent health. Come join us! The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon. We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.**Position Summary:**Answers telephones and routes the calls to appropriate department or party in a professional manner. Facilitates the in-patient admit and discharge process. Assist nursing and medical staff with creating, maintaining, and completing patient medical records. Communicates patient care needs with other departments. As assigned, assists the Case Management Team with various office duties. **Position Qualifications:*** **Minimum Education:** High School diploma or equivalent.* **Minimum Experience:** One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.* **License, Certification, Registration:** None required.* **Equipment/Tools**: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.* **Specialized Knowledge and Skills:** Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.* **Supervisory Responsibilities:** None.**Benefits Include:*** Generous PTO – starting at 4.5 weeks per year, accrued over time* Eleven paid holidays* Comprehensive healthcare coverage* Life and Disability Insurance* Flexible Spending Account* Retirement plans* Employee Wellness Center* Plus More!Compensation Pay Range Minimum:21.78Employment Type:RegularTime Type:Full timeHours Per Week:40FLSA Exempt:NoYukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.