Medical Support Specialist - On-Site Care & Admin

Hope Network; Flint (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Hope Network is seeking a Medical Support Staff member for Genesee Case Management in Flint, MI. This role supports nurses and physicians in daily operations, ensures proper medication administration, and helps manage patient flow and documentation.

The position requires 2 years in a medical setting, strong communication, and the ability to work with diverse populations in an on-site environment. Training and EMR use are part of the duties.

Qualifications

• 2 years working in a medical setting completing similar duties.
• High school diploma or equivalent; CA certification preferred.
• Ability to interact with workforce members and persons served of diverse populations.
• Demonstrated ability to communicate in written and verbal formats.
• Ability to perform non-physical and physical interventions as needed.
• Demonstrated leadership skills.
• Understand basic record keeping principles.
• Ability to compose routine correspondence.
• Ability to use initiative and judgment within guidelines.

Responsibilities

• Assist the Nurse/Physician in the operation of the program and monitor medication administration.
• Conduct health assessments, document vital signs, and record progress in the EMR.
• Receive patients, screen calls, and provide information about clinic activities.
• Organize patient charts, schedule appointments, and obtain necessary authorizations.
• Transcribe notes into the EMR and support billing and documentation tasks as needed.

Skills

Leadership

Communication

Interpersonal skills

Medical office

Education

High school diploma or equivalent

Certified Medical Assistant (preferred)

Job description

Hope Network is seeking a Medical Support Staff member for Genesee Case Management in Flint, MI. This role supports nurses and physicians in daily operations, ensures proper medication administration, and helps manage patient flow and documentation.

The position requires 2 years in a medical setting, strong communication, and the ability to work with diverse populations in an on-site environment. Training and EMR use are part of the duties.