STAFF RN

Hamilton Community Health Network; Flint (MI); On-site; USD 85,000 - 125,000; Full time

Job summary

Hamilton Community Health Network is seeking a Nurse Manager to lead clinic operations in Genesee County, Flint, MI. The role oversees nursing care, staff supervision, and patient flow, collaborating with clinical directors to maintain quality and safety standards.

The position requires a Michigan nursing license, CPR, and multiple years of nursing and management experience within a clinic setting. Day shifts and full-time commitment are expected.

Qualifications

• Nursing degree from an accredited school of nursing.
• Current State of Michigan nursing license.
• CPR certification.
• Minimum of three (3) years of professional nursing experience in a clinic setting.
• Minimum of one (1) year of management experience.

Responsibilities

• Performs general nursing care to patients.
• Observes, records and reports patients condition and reaction to drugs and treatments to physicians.
• Oversees appointment bookings and ensures preferences are given to patients in emergency situations.
• Maintains timely flow of patients.
• Administers prescribed medications and treatments in accordance with nursing standards.
• Directs, responds, and refers incoming telephone calls.
• Clinical lead for all health initiatives and projects to ensure processes are implemented and adherence is maintained.
• Coordinates the diabetes collaborative including developing processes for flow, educational pieces, and general coordination.

Skills

Healthcare management

Communication skills

Customer service

Leadership

Education

Nursing degree

Job description

Job Details

Job Location: Genesee County - Flint, MI 48502
Position Type: Full Time
Education Level: 2 Year Degree
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Nurse

General Responsibilities

• Performs general nursing care to patients.
• Utilizes accepted protocols and procedures to aid in decision-making.
• Observes, records and reports patients condition and reaction to drugs and treatments to physicians.
• Oversees appointment bookings and ensures preferences are given to patients in emergency situations.
• Maintains timely flow of patients.
• Administers prescribed medications and treatments in accordance with nursing standards.
• Prepares equipment and aids physician during treatment, examination, and testing of patients.
• Instructs patients in the collection of samples and tests.
• Arranges for patient testing and admissions.
• Directs, responds, and refers incoming telephone calls.
• Instructs patient and family regarding medications and treatment instructions.
• Maintains and reviews patient records, charts, and other pertinent information.
• Posts test and examination results in the patient’s cart.
• Works collaboratively with the operations manager to improve patient care and increase provider productivity by ensuring the smooth flow of patients.
• Prepares and maintains records and reports.
• Maintains exam rooms for necessary supplies and materials.
• Ensures cleanliness and prepares a list of medical supplies needed.
• Works with the clinical directors to identify clinical quality concerns.
• Works collaboratively with providers at each site and the clinical director to identify critical concerns.
• Works collaboratively with providers to identify patient education needs and organize patient education materials.
• Performs audits of medical records and care for clinical quality.
• Assists in the preparation for reviews by accrediting and funding authorities.
• Responsible for the clinical supervision of medical assistants as evidenced by compliance with the following standards:
  • Precepts and instructs new medical assistants on clinical operations.
  • Completes ongoing assessments of staff medical assistants and provides or coordinates monthly training with medical staff at each facility.
  • Maintains and reviews patient records, charts, and other pertinent information to assess medical assistant documentation compliance.
  • Establishes and maintains working relationships with medical staff.
  • Ensures quality measures are met at each site.
• Ensures that medical record charts reflect that procedures have been completed and information has been explained to patients once the chart is returned.
• Able to evaluate the patients response to care through observation.
• Communicates with the patient to resolve issues of patient flow and at times when waiting room overflow is an issue.
• Professionally handles patient complaints.
• Clinical lead for all health initiatives and projects to ensure processes are implemented and adherence is maintained.
• Responsible for patient education by identifying handouts, one‑on‑one discussions, and group activities.
• Coordinates the diabetes collaborative including developing processes for flow, educational pieces, and general coordination.
• Active participant in HCHNs Performance Improvement Committee and JCAHO committee.
• Other duties as assigned.

Education and Experience

• Nursing degree from an accredited school of nursing.
• Current State of Michigan nursing license.
• CPR certification.
• Minimum of three (3) years of professional nursing experience in a clinic setting.
• Minimum of one (1) year of management experience.

Professional Qualifications

• Thorough knowledge of the theory and practice of healthcare management.
• Ability to maintain confidentiality in all matters.
• Must be able to communicate effectively orally and in writing.
• Ability to demonstrate positive customer service skills.
• Must be able to identify problems and recommend and institute solutions.
• Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
• Flexible, with the ability to work independently and with minimal guidance.
• Strong oral and written communication and presentational skills.
• Ensures that communication with staff, patients, and external contacts occurs with courtesy, tact, and a positive attitude.
• Effectively communicates verbally with patients.
• General computer proficiency.