Medical Support & Scheduling Specialist

US-Department-of-Veterans-Affair; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs in Minneapolis is seeking a Medical Support Assistant to provide medical administrative support within the Nutrition and Food Services department. The role focuses on accurate appointment management and coordinating administrative information between clinical staff, patients, and caregivers.

Applicants may be referred for tentative selection while meeting education/certification requirements.

Qualifications

• Must understand medical terminology to relay clinical staff instructions to patients.
• Excellent customer service skills with ability to resolve concerns.
• Able to operate computerized scheduling and patient information systems.

Responsibilities

• Manage accurate appointment scheduling and coordination of administrative information.
• Serve as a liaison between professional staff, patients, and caregivers/representatives.
• Support day-to-day administrative operations of the clinics within the Minneapolis VA Health Care System.

Skills

Medical terminology

Customer service

Scheduling

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

EHR systems

Insurance Capture Buffer (ICB)

Job description

US Department of Veterans Affairs in Minneapolis is seeking a Medical Support Assistant to provide medical administrative support within the Nutrition and Food Services department. The role focuses on accurate appointment management and coordinating administrative information between clinical staff, patients, and caregivers.

Applicants may be referred for tentative selection while meeting education/certification requirements.