Medical Support Assistant (Patient Registration)

Indian Health Service

Mashpee (MA)

On-site

USD 41,000 - 67,000

Full time

14 days+

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Job summary

The Indian Health Service in Mashpee, MA is seeking a Medical Support Assistant (Patient Registration) to greet patients, schedule appointments, maintain records, and assist with basic clinic tasks.

No formal education is required for this position; unofficial transcripts are acceptable for application. The posted pay range is $40,736 to $66,857 per year, with a comprehensive federal benefits package and standard security clearances. Applications close 2026-09-30.

Qualifications

Customer service experience is essential.
Experience with administrative tasks in a clinic setting.
Ability to schedule and manage patient appointments.

Responsibilities

Greets patients and visitors; provides general information and assistance.
Schedules, reschedules, and cancels patient appointments in EHR/scheduling system.
Maintains and files medical records; assists with basic clinic tasks like preparing charts, scanning documents, and data entry.

Skills

Customer service

Administrative tasks

Scheduling

Data entry

Records management

Tools

Electronic health record system

Job description

Medical Support Assistant (Patient Registration)

Department: Department of Health and Human Services

Join the Indian Health Service as a Medical Support Assistant (Patient Registration) and make an impact! Use your customer service and administrative skills to provide a variety of duties associated with patient care and treatment that supports quality patient care in American Indian communities. Enjoy competitive benefits, professional growth, and a mission-driven career that truly matters.

Key Responsibilities

Receives and greets patients and visitors; provides general information and assistance. Schedules, reschedules, and cancels patient appointments using an electronic health record or scheduling system. Maintains and files medical records and forms in accordance with privacy and confidentiality requirements. Assists with basic clinic administrative tasks, such as preparing charts, scanning documents, and data entry.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)

Requirements & Education

There are no education requirements. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Indian Health Service, Department of Health and Human Services.

What is the salary for this position?

The posted pay range is $40736 – $66857/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-30.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.