MEDICAL SUPPORT ASSISTANT/OA

US Military Treatment Facilities under DHA; Oak Harbor (WA); On-site; USD 38,000 - 56,000; Full time

Job summary

US Military Treatment Facilities under DHA is accepting applications for a medical admin position in Oak Harbor, Washington. This Direct Hire Solicitation targets US Citizens and emphasizes the need to meet education/experience requirements with potential credit for volunteer work.

The ideal candidate will perform administrative duties in a medical clinic, greet patients, manage secure communications, schedule appointments, maintain patient records, and support admission/release workflows.

Qualifications

• Experience in a medical clinic setting is preferred.
• Understanding of patient privacy and records.
• Ability to schedule, document, and communicate securely.

Responsibilities

• Greet patients and verify information.
• Manage secure communication systems.
• Schedule appointments.
• Maintain patient medical records.
• Prepare routine correspondence.
• Support patient admission and release workflows.

Skills

Greeting patients

Patient scheduling

Medical records support

Education

Four years of education above high school from accredited institution

Job description

About the Position:

This position is located at Oak Harbor, Washington.

• Salary negotiation may be available for those candidates who are new to Federal service.
• Student Loan repayment may be authorized.
• Non-Federal work experience may be creditable for leave purposes.

This is a Direct Hire Solicitation.

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes: performing administrative duties in a medical clinic, greeting patients, managing secure communication systems, scheduling appointments, maintaining patient medical records, preparing routine correspondence, and supporting patient admission/release workflows. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.