Medical Support Assistant: Care Coordination

US-Department-of-Veterans-Affair; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

VA Sierra Nevada Health Care System in Reno, Nevada seeks a Medical Support Assistant at the GS-06 level. The role involves receiving, intake, and indexing of health and administrative information, with extensive use of Vista applications and PC software to support patient care pathways.

The incumbent will work with diverse clinical teams, manage scheduling and patient flow, and ensure compliance with VA policies. English proficiency and US citizenship are required.

Qualifications

• U.S. citizenship requirement and English language proficiency as per VA policy.
• Experience as MSA or equivalent in a non-VA medical inpatient or outpatient setting.
• GS-06 requires one year of specialized experience at GS-05.
• Ability to collaborate with medical clinicians across multiple disciplines.
• Knowledge of scheduling, patient flow, and administrative processes.

Responsibilities

• Receive, intake, and index health and administrative information.
• Interface with Vista and PC applications to support operations.
• Coordinate with clinicians and staff to ensure timely patient care.
• Follow established policies, processes, and regulations in daily tasks.

Skills

MSA practices

Collaboration

Prioritization

Communication

Healthcare portals

Medical terminology

Tools

Vista

PC software

Job description

VA Sierra Nevada Health Care System in Reno, Nevada seeks a Medical Support Assistant at the GS-06 level. The role involves receiving, intake, and indexing of health and administrative information, with extensive use of Vista applications and PC software to support patient care pathways.

The incumbent will work with diverse clinical teams, manage scheduling and patient flow, and ensure compliance with VA policies. English proficiency and US citizenship are required.