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VA Careers - Medical Support Assistant position located at a medical center involves intake, indexing of health and administrative information and scheduling appointments. The incumbent will work with Vista applications and provide advisory and technical assistance to Veterans and beneficiaries seeking medical care.
The role requires coordinating all administrative activity in the immediate area and supporting staff with medical information requests in accordance with national scheduling
**The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below.**
Performs duties related to the receipt, intake and indexing of health and administrative information. MSA's will interface with personal computer applications as well as numerous Vista applications. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
IMPORTANT NOTICE: This is an open continuous announcement until September 30, 2026. Qualified applicants will be considered and referred as vacancies become available. This announcement may close without advanced notice.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Incumbent is responsible for providing advisory and technical assistance to Veterans and beneficiaries who come to the medical center seeking medical care, experiencing problems or requesting information. The incumbent is also responsible for coordinating all admin activity in the immediate area and to provide support and assistance to the staff. The duties of a Medical Support Assistant may include, but are not limited to: