Medical Staff Services Coordinator

WRM Western Regional Medical Center; Goodyear (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

City of Hope is seeking a Medical Staff Services Coordinator to provide essential administrative support for credentialing and medical staff operations. You will manage initial appointments, reappointments, and privileging, while ensuring ongoing surveillance/maintenance of required credentials and approvals.

You will also coordinate onboarding, on-call calendars, and related documentation, helping ensure compliance with bylaws and department policies.

Qualifications

• Experience: Minimum of 1 year of experience in medical staff services, human resources or similar function.
• Education: High School degree or equivalent or equivalent work experience.

Responsibilities

• Medical Staff Credentialing-40% Assures the completeness and accuracy of the credentialing process. Coordinates the initial credentialing and privileging delineation activities and re-credentialing/re-privileging of the medical/allied health staff in accordance with the Bylaws, Rules and Regulations, Credentials Manual, and Policies of the Medical Staff and the appropriate medical staff departmental rules and regulations to assure that only qualified practitioners are appointed to provide care in the Hospital. Processes requests for and monitors duration of temporary privileges in accordance with the Bylaws, Rules and Regulations of the Medical Staff. Obtains appropriate approvals and distributes notices of temporary privileges granted. Initiate, log, and track the provider application and recredentialing processes. Monitor receipt, as well as follow up until all documents are received and complete. Interface with providers and outside sources, such as the National Practitioner Data Ba

Job description

Medical Staff Services Coordinator About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate: The Medical Staff Coordinator provides administrative support for Medical Staff Services and to the medical staff organization. This position completes full cycle credentialing, including initial appointment, reappointment and privileging, for all providers. This includes ongoing surveillance to ensure all requirement that align to approved privileges are maintained. The position is also responsible for ensuring all medical staff meetings are coordinated and supportive documentation is maintained.

Job Responsibilities

• Medical Staff Credentialing-40% Assures the completeness and accuracy of the credentialing process. Coordinates the initial credentialing and privileging delineation activities and re-credentialing/re-privileging of the medical/allied health staff in accordance with the Bylaws, Rules and Regulations, Credentials Manual, and Policies of the Medical Staff and the appropriate medical staff departmental rules and regulations to assure that only qualified practitioners are appointed to provide care in the Hospital. Processes requests for and monitors duration of temporary privileges in accordance with the Bylaws, Rules and Regulations of the Medical Staff. Obtains appropriate approvals and distributes notices of temporary privileges granted. Initiate, log, and track the provider application and recredentialing processes. Monitor receipt, as well as follow up until all documents are received and complete. Interface with providers and outside sources, such as the National Practitioner Data Bank and licensing boards, to ensure appropriate information is maintained and updated. Create systems to monitor and track status of applications and maintenance of recredentialing files, monitor primary source verification documents. Assists with setting up new physicians and advanced care practitioners. This will include entering their information into the ECHO software system, communicating to the managers, directors, and physicians when their privileges are approved, coordinating their Lawson numbers, and communicating with Corporate for credentialing with payors.
• Coordinates initial preboarding and general onboarding of new medical and allied health staff.
• Ensure that medical staff On-Call calendars are updated and maintained on an ongoing basis.
• May assume responsibility for development of on-call scheduled from time to time.
• Process expense reimbursement, check requests and other expense methods for various medical staff expenses associate with medical/allied health or departmental needs.
• Maintain medical/allied health time off calendars and ensure time off banks are administered per physician contracts.
• Maintains medical staff tracking logs, etc. (contract tracker, etc.) to ensure adequate access to medical staff related data.
• Ensures all medical staff meetings are coordinated and supportive documentation is maintained.

Job Qualifications

• Experience: Minimum of 1 year of experience in medical staff services, human resources or similar function.
• Education: High School degree or equivalent or equivalent work experience.

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Each of us at City of Hope believes in and is dedicated to turning hope into reality. Every researcher, nurse, doctor, administrative professional or IT specialist brings his or her unique creativity and talent to the fight against cancer, diabetes and other life-threatening illnesses. Whether your interest is in the clinical, business, science or support service area, at City of Hope you will collaborate with the best and brightest colleagues, be challenged by engaging tasks and impact the lives of many people.