Clinical Scheduler

City of Hope; Zion (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

City of Hope in Zion, Illinois is seeking a Clinical Scheduler to maintain schedules for patients, providers and departments. The role involves coordinating care, conducting patient interviews, and ensuring accurate documentation and pre-certifications.

Qualified candidates will have a High School Diploma or GED, 3–5 years experience with online applications and in the medical field; a Bachelor's degree is preferred. City of Hope is an equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• 3–5 years of experience with online computer applications.
• 3–5 years of experience in the medical field.

Responsibilities

• Maintain schedules for patients, providers, and departments.
• Conduct face-to-face interviews, telephone interaction and electronic contact functions.
• Coordinate all aspects of patient care and ensure accurate documentation and pre-certifications.

Skills

Scheduling software

Patient coordination

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Online computer applications

Job description

About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Schedule: Mon - Fri 8:30am - 5:00pm

Job Responsibilities

The Clinical Scheduler position is responsible for maintaining schedules for the patients, providers, and departments. They must conduct face-to-face interviews, telephone interaction and electronic contact functions. Must coordinate all aspects of patient care and make informed decisions in meeting the patient's own healthcare needs. The Scheduler must maintain accurate schedule and visit information to support patient satisfaction as well as accurate schedule and tracking functions while completing necessary documentation and pre-certifications of treatments and procedures.

Position Qualifications:

Minimum Education:

High School Diploma or GED

Preferred Education:

Bachelor's degree preferred

Preferred Experience:

3-5 years of professional experience in multifaceted online computer applications

3-5 years of professional experience in the medical field

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.